Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Service and maintain recycling equipment, ensuring top-notch customer service.
- Company: Join a well-established company dedicated to sustainability and innovation.
- Benefits: Competitive salary, training opportunities, discounts, and a supportive work environment.
- Why this job: Make a real difference in recycling while developing your engineering skills.
- Qualifications: Experience in service engineering, fault-finding, and understanding of hydraulic/electrical systems.
- Other info: Enjoy career growth and a dynamic work culture with a focus on safety.
The predicted salary is between 29000 - 38000 £ per year.
Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLA’s. Service level agreements are agreed and set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery.
Customer Service
To liaise with the call controllers and Field Service Supervisors to provide the best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer is provided with good service. Engineers are expected to achieve targets set by their Field Service Supervisor and be aware of all customer service level agreements and aim to adhere to them always. May be required to work out of area during periods of varying workload volumes and during engineer shortages which can require overnight stays.
Records and Documentation
To complete all paperwork and electronic data as required by Wastekit or the customer according to the company procedures. Accurately record time, parts used and any other details either electronically or manually as required. Prompt action should be taken to ensure replacement parts are acquired to replenish van stock or parts specially ordered to return to a breakdown being mindful of any customer SLAs. Pass on any new business leads to sales department.
Skills/Knowledge and Qualifications Required
- Shall have good fault-finding and diagnostic skills
- To be able to understand hydraulic and electrical circuit diagrams.
- Will be able to show and apply sound knowledge of mechanical, electrical and hydraulic principles
- Can use and understand various electrical and hydraulic test equipment
- Update engineering knowledge when able.
- Always use cost effective but safe measures to carry out tasks.
- Can work with the minimum of supervision.
- To attend meetings and training courses as required by your Field Service
Standards
Comply with all requirements in the Work Instruction for Engineer Responsibilities. Comply with instructions given by Field Service Supervisors, Managers and Directors. To maintain and use company issued equipment and vehicles in a safe manner and according to PHS Group policies. To take responsibility for the safe keeping of stock and be accountable for stock balances. To keep accurate records (using stock usage sheets and or electronic recording as appropriate) of when and where the stock is used. Any documentation which is required to be returned to the office is done so in time. Vans should be kept clean, tidy and maintained as per MFM-02 Commercial Vehicle Transport Policy and appropriate care taken of PPE, tools and stock.
Desirable Knowledge and Qualifications
- Ideally from a service engineering, electrical or hydraulic background with an ability to demonstrate the skill of fault finding and repair.
- City & Guilds in electrical and mechanical engineering.
- Competent in the use of electrical and hydraulic test equipment.
- A sound knowledge of single and three phase electrical equipment and hydraulic circuits.
- A mature disciplined approach and good personal administrative and customer care skills.
- 17th edition electrical regulations/City & Guilds electrical and mechanical engineering.
In return for your commitment and expertise, you will receive
- A competitive salary of £34,758.26 OTE £45,000.00
- We offer accredited ILM Training in house and external training.
- Ongoing career and development opportunities.
- Over £1000 worth of savings and discounts at Supermarkets and High Street stores with PHS Perks.
- Company pension.
- 24-hour wellbeing helpline.
- All kit required for working effectively on the road.
If you want a career with a well-established company, where you’ll be appreciated for the quality of your work, we would love to hear from you.
Wastekit Baler and Compactor Field Service Engineer in Birmingham employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wastekit Baler and Compactor Field Service Engineer in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Wastekit and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for technical questions! Brush up on your fault-finding and diagnostic skills, as well as your knowledge of hydraulic and electrical systems. Being able to demonstrate your expertise will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Wastekit Baler and Compactor Field Service Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background in service engineering, electrical or hydraulic work aligns with what we're looking for!
Show Off Your Skills: In your application, don’t just list your qualifications—give us examples of how you've used your fault-finding and diagnostic skills in real situations. We love seeing practical applications of your knowledge!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your enthusiasm for the role and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at phs Group
✨Know Your Equipment
Before the interview, brush up on your knowledge of balers and compactors. Familiarise yourself with common issues and maintenance practices. This will show that you’re proactive and genuinely interested in the role.
✨Demonstrate Customer Service Skills
Be ready to discuss how you’ve handled customer interactions in the past. Highlight any experiences where you took ownership of an issue or went above and beyond to meet service level agreements. This is crucial for a role that focuses on customer satisfaction.
✨Showcase Your Technical Skills
Prepare to talk about your fault-finding and diagnostic skills. Bring examples of how you've used hydraulic and electrical circuit diagrams in previous roles. Being able to articulate your technical expertise will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company’s approach to training and development. This shows that you’re not just looking for a job, but are also interested in growing within the company.
