Telesales Executive (Inbound & Outbound)
Location: Skelmersdale
Salary: Competitive Salary plus OTE
Job Type: Full Time, Permanent
Join a High-Energy Sales Team Where Success is Rewarded
Are you a confident telesales professional who thrives on building relationships, generating opportunities and closing deals?
We're looking for an ambitious Telesales Executive to join our growing sales team as a Sales Advisor here at Direct365. It’s a fantastic opportunity for someone who enjoys both inbound and outbound sales activity and wants to play a key role in driving business growth.
You’ll engage with key decision-makers across a diverse range of SME customers, converting enquiries into sales, identifying cross-sell opportunities and developing long-term customer relationships. If you're target-driven, commercially minded and motivated by success, we'd love to hear from you.
The Sales Advisor role at Direct365 will involve:
- Handle inbound calls, emails and web enquiries from prospective and existing customers.
- Proactively make outbound sales calls to generate new business opportunities.
- Build rapport quickly with decision-makers and understand their business needs.
- Manage the full sales cycle from initial contact through to closing the sale.
- Identify and maximise cross-selling and upselling opportunities.
- Maintain an active sales pipeline and follow up on all prospects in a timely manner.
- Accurately record customer interactions and opportunities within the CRM system.
- Work towards and achieve sales, conversion and activity targets.
- Complete required documentation and compliance processes.
- Contribute positively to a supportive, high-performing team environment.
The ideal candidate for a Sales Advisor at Direct365 will have:
- Proven Telesales or contact centre sales experience.
- A strong track record of achieving or exceeding sales targets.
- Excellent communication, influencing and negotiation skills.
- A professional and engaging telephone manner.
- Strong organisational and time management skills, able to manage multiple priorities.
- A proactive, resilient and positive attitude.
- Good IT skills, including Microsoft Office and CRM systems.
- Excellent verbal and written communication skills.
- Self-motivated, results-driven, customer-focused and relationship-oriented.
- Commercially minded with a passion for sales.
- Comfortable working in a fast-paced target-driven environment.
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Sales Advisor (Telesales) in Skelmersdale employer: phs Group plc
At phs Group, we pride ourselves on being a leading employer in the hygiene services sector, offering a collaborative culture and a supportive senior management team that values employee growth and development. As a Procurement Manager, you'll enjoy a competitive salary, comprehensive benefits including a company car or allowance, and opportunities for accredited training, all while working in a role that directly influences commercial performance and sustainability initiatives. Join us in a fulfilling career where your contributions are recognised and rewarded, and where you can truly make a difference in a market-leading company.
