At a Glance
- Tasks: Coordinate service routes and support drivers for smooth operations.
- Company: Join phs, a leading hygiene services provider with a diverse workforce.
- Benefits: Earn £13.58 per hour, enjoy flexible hours, and access amazing employee perks.
- Other info: Enjoy 23 days holiday, training opportunities, and a supportive work environment.
- Why this job: Make a real impact in a dynamic role while developing your skills.
- Qualifications: Strong customer service skills and a creative problem-solving mindset.
The predicted salary is between 34650 - 42350 £ per year.
- Operations Co-ordinator (Part-time)
- Camberwell
- £14,126.50 per year | 20 hours per week
- Permanent | Monday to Friday | No scheduled weekends
As an Operations Administrator, you play a key part in the success of phs.
Working behind the scenes your skills help keep our Operations Centre running smoothly.
This diverse and interesting role will require you to take responsibility for co-coordinatingthe service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre.
Acting as a link between the Service Drivers and the Operations & Service Manager.
The Operations Co-ordinator at phs will
- Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre.
- Answering calls from service drivers, clients and Head office regarding site service.
- Acting as a link between the Service Drivers and the Operations Manager& Service Manager.
- Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames.
- To prepare data for and conduct briefing and debrief sessionsfor service drivers.
- Ensurethat completed routes and attendance are processed in real time· To suggest any improvements to the ways of working and relay this to the Operations Centre Manager.
- A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to customers.
The ideal candidate for an Operations Co-ordinator at phs will
- Provide Excellent Service Delivery
- Be able to build Customer Focus & Relationship Management
- Have People Management & Development Skills.
- Comply with Health & Safety Regulations.
- Be a versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to our customer.
In return for your commitment and expertise, you will get
- Works out at
- £13.58 per hour
- 20 hours a week
- 13 paydays per year (every 4 weeks)
- Virtual GP for you and your household
- Buy and sell holiday scheme
- Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
- Training to expand your skills. We offer accredited ILM training through external and in-house training
- Apprenticeship opportunities
- 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme (pro rata for part-time colleagues)
- Free Parking onsite so no parking costs
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
About phs
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff.
We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
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Operations Coordinator employer: phs Group plc
At phs, we are dedicated to fostering a supportive and inclusive work environment where our Operations Coordinators can thrive. Located in Camberwell, this part-time role offers competitive pay, flexible hours, and a range of benefits including training opportunities, employee discounts, and a generous holiday scheme. Join us to be part of a leading hygiene services provider that values your contributions and encourages your professional growth.
