At a Glance
- Tasks: Manage customer journeys and drive retention while identifying upselling opportunities.
- Company: Join phs Group, a leader in customer service and growth.
- Benefits: Part-time role with competitive salary and training for career progression.
- Other info: Flexible hours with a focus on personal development.
- Why this job: Make a real impact on customer relationships and revenue growth.
- Qualifications: Strong communication skills and experience in customer service.
The predicted salary is between 14040 - 14040 £ per year.
phs Group in Tamworth is seeking a Customer Lifecycle Account Manager on a part-time permanent basis (18.75 hours per week).
You will own the customer journey from onboarding through to long-term partnerships, driving retention and revenue growth.
You will identify upselling opportunities, maintain CRM records, coordinate with internal teams, and ensure outstanding service delivery while meeting KPI targets.
Salary £14,040 per annum with ILM training and progression opportunities.
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Growth-Focused Telesales Account Manager employer: phs Group plc
At phs, we are dedicated to fostering a supportive and inclusive work environment for our Washroom Service Technicians in Crewe. With competitive pay, generous holiday allowances, and opportunities for professional development through accredited training, we empower our employees to thrive both personally and professionally. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including virtual GP services, discounts, and a focus on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Growth-Focused Telesales Account Manager
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like phs Group plc looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like phs Group plc. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Growth-Focused Telesales Account Manager
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at phs Group plc and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at phs Group plc
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research phs Group plc’s Products and Customers
Dig deep into what phs Group plc sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for phs Group plc’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
