Position
Credit Controller – Part-time, permanent, office based
Location
Caerphilly
Salary & Hours
£24,166.00 pro rata (£13,332.80 per annum equivalent). 20 hours per week, Monday to Friday, 10:00 am–2:00 pm (no evenings or weekends).
Responsibilities
- Calls are via our predictive dialler on different campaigns.
- Calls to facilitate payment of near‑due payments and outstanding arrears.
- Collecting aged debt and taking steps to proactively reduce debt in its early stages.
- Responding to calls in a timely and professional manner.
Qualifications
- Experience with credit control or office-based cash collection is preferred.
- Experience using Microsoft packages such as Excel, Word and Outlook.
- Excellent verbal and written communication skills.
- Strong negotiation skills, assertive and respectful.
- Ability to effectively prioritise in a busy environment.
- Professional, polite, respectful, and confident – essential for a credit control role.
Benefits
- Good salary of £13,332.80 per annum for part‑time.
- No weekend or evening working – great hours Monday to Friday (20 hours per week).
- Head Office location with excellent opportunities to develop your career.
- Training opportunities to expand your skills – accredited ILM training through external and in‑house training.
- Apprenticeship opportunities on completion of the probationary period.
- 23 days holiday plus bank holidays (31 days in total).
- Amazing employee discounts with major supermarkets and retailers via phsPerks.com.
- Free parking onsite – no parking costs, close to public transport.
- Community day off to work for a local community or charity.
- Other benefits such as improved parental and paternity leave, a 24‑hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance, and more.
Commitment & Growth
If you’re looking for a career in Credit Management with a successful company and have excellent communication skills, we want to speak with you! Apply now.
Equal Opportunity
At PHS, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
