At a Glance
- Tasks: Lead national laundry operations and drive performance across multiple sites.
- Company: Join phs Besafe, a leader in workwear and laundry services.
- Benefits: Enjoy a competitive salary, car allowance, bonuses, and extensive perks.
- Other info: Be part of a diverse team committed to inclusivity and excellence.
- Why this job: Make a real impact in a key leadership role with growth opportunities.
- Qualifications: Senior leadership experience in industrial laundry or textile rental required.
The predicted salary is between 60750 - 74250 £ per year.
- Operations Director
- National Role (UK Travel Required)
- Competitive Salary + Car Allowance + Bonus
Are you an experienced operational leader with a strong background in industrial laundry, textile rental or workwear processing?
Do you have the expertise to drive performance across multiple sites while leading strategic growth and investment projects?
At phs Besafe, we're looking for an Operations Director to lead our national laundry and service operations.
This is a key leadership role responsible for driving operational excellence, improving productivity, enhancing customer service and supporting the continued growth of the business.
You'll also serve as our technical laundry expert, leading best practice, major capital investment projects and the development of future operational capability across our network.
The Operations Director role at phs Besafe will involve
- Leading and delivering the operational strategy to support business growth, customer retention and profitability.
- Driving operational performance, productivity and continuous improvement across multiple sites.
- Acting as the technical lead for all laundry operations, ensuring best practice and high standards across workwear, roller towel and specialist garment processing.
- Leading major capital investment projects, including new equipment installations, facility developments and infrastructure improvements.
- Optimising service delivery, route performance, labour utilisation and production planning to enhance customer satisfaction and operational efficiency.
- Developing and inspiring high-performing teams, creating a culture of accountability, safety and continuous improvement.
- The ideal candidate for an Operations Director at phs Besafe will have:
- Significant senior leadership experience within an industrial laundry, textile rental or workwear environment.
- Proven experience managing multiple operational sites and large-scale production facilities.
- Strong technical knowledge of laundry operations, garment care and textile processing.
- Experience delivering operational improvement, productivity enhancement and capacity planning initiatives.
- Strong commercial awareness with experience managing budgets and operational costs.
- Demonstrable Cap Ex planning, business case development and project delivery experience.
- A track record of leading and developing high-performing operational teams.
- Excellent analytical, problem-solving and decision-making skills.
- Experience working closely with customers to drive service excellence and retention.
- Strong Health & Safety and compliance knowledge within an operational environment.
- Experience supporting the design, build or expansion of industrial facilities (desirable).
- Lean Manufacturing, Six Sigma or Continuous Improvement qualifications (desirable).
- Able to travel national and regular travel to our three main depots, Tipton, Kempston and Wickford
In return for your commitment and expertise, you will get
- Competitive Salary
- Company Car or Car Allowance
- Management Bonus Scheme
- Virtual GP for you and your household
- Buy and Sell Holiday Scheme
- phs Perks, offering discounts with major retailers and supermarkets
- Accredited ILM management training and development opportunities
- Apprenticeship opportunities
- 25 days holiday plus bank holidays
- Free onsite parking when visiting locations
- Pension scheme, life assurance, cycle-to-work scheme, wellbeing support and more.
About phs Besafe phs Besafe provides workwear supply and laundering services to over 3,000 customer sites across the UK.
Supporting industries including construction, manufacturing, transport, utilities and chemical sectors, we deliver high-quality commercial laundry, repair and managed locker services that help keep thousands of workers safe, comfortable and protected every day.
As part of the wider phs Group, you'll be joining a leading and well-established business that serves over 90,000 customers across the UK, Ireland and Spain.
We pride ourselves on our diverse workforce and are committed to creating an inclusive environment where everyone can thrive.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff.
We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
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Operations Director in Tipton employer: PHS Group Ltd.
PHS is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Healthcare Service Driver in Taffs Well, you will enjoy competitive pay, generous holiday allowances, and opportunities for professional development through accredited training. With additional benefits like a company vehicle, virtual GP services, and employee discounts, PHS ensures that you have the resources and support needed to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Tipton
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Director at PHS Group Ltd.!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like PHS Group Ltd. or be willing to refer you for that Operations Director position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from PHS Group Ltd. who’s on the lookout for their next Operations Director star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Director role at PHS Group Ltd.!
We think you need these skills to ace Operations Director in Tipton
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at PHS Group Ltd.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at PHS Group Ltd.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at PHS Group Ltd.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
