At a Glance
- Tasks: Engage with business customers, understand their needs, and provide tailored solutions.
- Company: Join phs Group, the UK's leading hygiene service provider with a supportive culture.
- Benefits: Earn a base salary of £26,000 with uncapped commission and great employee perks.
- Other info: Access to ongoing training, personal development, and a diverse, inclusive workplace.
- Why this job: Enjoy a work-life balance with no evenings or weekends while making a real impact.
- Qualifications: Telesales experience and strong rapport-building skills are essential.
The predicted salary is between 26000 - 30000 € per year.
Finally! A career with a great company, great hours and great earning potential. Telesales Account Manager Tamworth £26,000.00 with an OTE £40,450.00 and uncapped commission. Great hours Monday to Friday, with no evenings or weekends!
Good news! If you’re great at building rapport with business customers, and having brilliant discussions regarding their needs, you’ve just found the right career! Our working hours and the earning potential with our successful, secure company may be exactly what you’re looking for…
We are phs Group, the leading hygiene service provider in the UK. We want a polite, reliable person to come and join our friendly sales team. To be successful here, consider these questions:
- Do you have Telesales experience?
- Are you good at building rapport?
- Are you great at listening, establishing needs and asking questions to provide the right solution?
- Have you got experience of selling contractual services?
- Are you organised and good at closing sales?
If so, this is a great place to work! You will be part of a supportive team, and the rewards continue to grow. Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening work). You will be appreciated here, and we recognise that work‑life balance is important so there is no evening or weekend working.
Most important for us is someone with honesty, integrity, and a positive can-do attitude. If you are reliable, determined, and have a great sales background, we would be delighted to meet you.
Your role as Telesales Account Manager with us at phs Group:
- Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us.
- Listening to and understanding the cause of any queries or cancellations.
- Asking questions to provide solutions that support the customer and retain their valued business.
- Being the industry expert for your customers, knowing / selling the products consultatively.
- Account management (inbound calls / emails from your customers / updating details on the CRM).
- Achieving and working towards set targets and KPIs (daily, weekly, periodically).
The contractual services we sell are for Healthcare, Floorcare, Washrooms and Air‑care.
In return for your commitment and expertise as a Telesales Account Manager at phs Group:
- A guaranteed base salary of £26,000.00 OTE £40,450.00 Uncapped commission.
- A rewarding bonus scheme and regular incentives.
- Great working hours Monday to Friday 9am – 5pm, no weekend or evening working.
- An extensive induction programme, excellent ongoing training and development.
- Online GP for you and your family.
- We offer accredited ILM training through external and in-house training.
- Apprenticeships and personal development opportunities for a great career with us.
- Free parking onsite that will save you a fortune.
- Amazing employee discounts with major supermarkets and retailers with phsPerks.com.
- 31 days holiday (inclusive of bank holidays), plus a 'Buy and Sell' holiday scheme.
- Other benefits such as improved parental and paternity leave, a 24‑hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
A career with our well‑established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you. Apply now.
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 63 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Telephone Account Manager - PS employer: PHS Group Ltd.
At phs Group, we offer a rewarding career as a Telephone Account Manager in Tamworth, where you can enjoy great earning potential with a base salary of £26,000 and uncapped commission. Our supportive work culture prioritises work-life balance with no evening or weekend shifts, alongside extensive training and development opportunities to help you grow in your role. Join our friendly team and benefit from fantastic perks, including employee discounts, a generous holiday scheme, and a commitment to inclusivity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Account Manager - PS
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on phs Group. Understand their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about telesales, grab a friend and do some mock calls. Focus on building rapport and asking the right questions to demonstrate your listening skills.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples from your past sales experience where you’ve built relationships or closed deals. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining their awesome team!
We think you need these skills to ace Telephone Account Manager - PS
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your telesales experience and skills in building rapport. We want to see how you can connect with customers and provide solutions, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Telesales Account Manager role. Share specific examples of how you've successfully managed accounts and closed sales in the past.
Showcase Your Listening Skills:In your application, emphasise your ability to listen and understand customer needs. We value candidates who can ask the right questions and provide tailored solutions, so make sure to highlight this skill!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at PHS Group Ltd.
✨Know Your Stuff
Before the interview, make sure you understand phs Group and its services inside out. Familiarise yourself with their offerings in Healthcare, Floorcare, Washrooms, and Air-care. This will help you speak confidently about how you can contribute to their success.
✨Build Rapport Like a Pro
Since the role involves building relationships with business customers, practice your rapport-building skills. Think of examples from your past experiences where you successfully connected with clients. Be ready to share these stories during the interview!
✨Listen and Ask Questions
Demonstrate your listening skills by preparing thoughtful questions about the company and the role. Show that you’re genuinely interested in understanding customer needs and how you can provide solutions. This will highlight your consultative selling approach.
✨Show Your Positive Attitude
phs Group values honesty, integrity, and a positive can-do attitude. During the interview, let your enthusiasm shine through! Share how you’ve tackled challenges in the past with a positive mindset, and express your excitement about the opportunity to join their team.
