At a Glance
- Tasks: Engage with business customers, understand their needs, and grow service usage.
- Company: Join phs Group, the UK's leading hygiene service provider with a supportive culture.
- Benefits: Earn a competitive salary with uncapped commission and enjoy extensive perks.
- Other info: Enjoy 31 days holiday, ongoing training, and a vibrant work environment.
- Why this job: Great hours, no evenings or weekends, and a chance to make a real impact.
- Qualifications: Experience in telesales and strong communication skills are essential.
The predicted salary is between 26000 - 43947 € per year.
Finally! A career with a great company, great hours and great earning potential.
Telesales Account Manager Location: Tamworth
Salary: £26,000.00 base, OTE £43,947.00, uncapped commission.
Hours: Monday to Friday, 9am – 5pm – no evenings or weekends.
We are phs Group, the leading hygiene service provider in the UK. We’re looking for a polite, reliable, and friendly sales professional.
Qualifications / Requirements- Experience in telesales.
- Ability to build rapport with business customers.
- Strong listening skills and ability to identify needs.
- Experience selling contractual services.
- Organised and adept at closing sales.
- Honesty, integrity, and a positive can-do attitude.
- Calling existing business customers to understand their needs, provide solutions, and grow the number of services they use.
- Listening to and resolving queries or cancellations, and offering solutions to retain business.
- Serving as the industry expert for customers, selling products consultatively.
- Managing accounts: inbound calls/emails and updating details in the CRM.
- Achieving set targets and KPIs (daily, weekly, periodically).
- Guaranteed base salary of £26,000.00.
- OTE £43,947.00.
- Uncapped commission.
- Rewarding bonus scheme and regular incentives.
- Extensive induction programme, ongoing training and development.
- Online GP, accredited ILM training, apprenticeships and personal development opportunities.
- Free parking onsite.
- Employee discounts via phsPerks.com.
- 31 days holiday (incl. bank holidays) and a buy-and-sell holiday scheme.
- Parental and paternity leave improvements, 24-hour wellbeing helpline, cycle-to-work scheme, pension, life assurance and more.
We look forward to hearing from confident, personable professionals who enjoy account management and telesales. Apply now.
About phs Group: phs Group was founded in 1963 and is the UK’s leading provider of hygiene services. We serve over 120,000 customers in 300,000 locations across the UK, Spain and Ireland. Our businesses include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit, and Compliance. At phs, we pride ourselves on our diverse workforce and inclusive environment for all staff.
Telephone Account Manager - PS in Tamworth employer: PHS Group Ltd.
At phs Group, we offer a rewarding career as a Telephone Account Manager in Tamworth, where you can enjoy great hours and uncapped earning potential. Our supportive work culture prioritises employee growth through extensive training and development opportunities, alongside a comprehensive benefits package that includes generous holiday allowances and wellbeing support. Join us in a dynamic environment that values integrity and fosters a diverse workforce, making it an excellent place for sales professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Account Manager - PS in Tamworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on phs Group. Understand their services and values so you can show how you fit into their culture and contribute to their success.
✨Tip Number 2
Practice your pitch! Since this role is all about telesales, make sure you can confidently talk about your experience and how you’ve successfully built rapport with customers in the past. Role-play with a friend if you need to!
✨Tip Number 3
Show off your listening skills! During the interview, be sure to listen carefully to the questions asked and respond thoughtfully. This will demonstrate your ability to understand customer needs, which is key for the Telephone Account Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the position.
We think you need these skills to ace Telephone Account Manager - PS in Tamworth
Some tips for your application 🫡
Show Your Telesales Experience:Make sure to highlight your previous telesales experience in your application. We want to see how you've built rapport with customers and closed sales, so share specific examples that showcase your skills!
Be Personable and Friendly:Since we're looking for a polite and friendly sales professional, let your personality shine through in your written application. Use a warm tone and show us that you can connect with business customers easily.
Tailor Your Application:Take the time to tailor your application to the job description. Mention your strong listening skills and ability to identify customer needs, as these are key traits we value at phs Group.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PHS Group Ltd.
✨Know Your Stuff
Before the interview, make sure you understand phs Group and their services inside out. Familiarise yourself with their hygiene solutions and think about how you can contribute to their mission. This will show your genuine interest and help you answer questions more confidently.
✨Practice Your Pitch
As a Telephone Account Manager, you'll need to sell yourself just as much as the products. Prepare a brief pitch about your experience in telesales and how you've successfully built rapport with clients in the past. Practising this will help you articulate your strengths clearly during the interview.
✨Listen and Engage
During the interview, remember that listening is just as important as speaking. Show that you can identify needs by asking insightful questions about the role and the company. This not only demonstrates your strong listening skills but also your eagerness to understand their business better.
✨Show Your Positive Attitude
phs Group values honesty, integrity, and a positive can-do attitude. Be sure to convey your enthusiasm for the role and your willingness to tackle challenges. Share examples of how you've maintained a positive outlook in previous roles, especially when dealing with difficult customers or situations.
