Head of Operations - Countrywide in South Cerney

Warehouse Operations Managers! We have an exciting opportunity for you to join a market‑leading company here at Countrywide Healthcare Supplies. If you are positive, self‑motivated and dedicated, with experience in warehouse management, logistics and strategic planning, we would love to speak with you.

The role involves overseeing and reviewing operational processes to optimise operational efficiency, ensuring cost, quality and service targets are achieved. You’ll lead, inspire & develop the operations teams, championing a welcoming culture based on honesty, teamwork and individual accountability. You’ll be devising strategies which drive performance improvements against clearly defined objectives.

• Proven operations and warehouse management experience in a fast‑paced distribution environment
• Self‑motivated, positive attitude with the ability to work on your own initiative
• Proven experience of consistently delivering service excellence and on‑time fulfilment in a fast‑paced distribution environment
• Ability to identify opportunities for efficiency – demonstrable evidence of achieving operational management of KPI's and SLA's delivering operational performance improvement
• Effective at devising strategic plans with strong organisational skills
• Able to demonstrate both a commercially focused and customer focused operating style with excellent interpersonal and communication skills
• Proven ability to build, coach and develop high‑performing teams
• Sound understanding of Health & Safety legislation
• Understanding of HR policies and procedures
• An excellent knowledge of Microsoft Word, Excel and Outlook and experience of using ERP/MRP systems
• Strong stakeholder management skills

• Responsible for the planning and performance of core operational functions of the warehouse and logistics.
• Leadership and mentoring of a small operations management team, with total headcount responsibility for circa 50 people
• Leader in site health and safety
• Development of operations and supply strategy, incorporating the introduction of new technologies and best practice processes
• Effective management of key third‑party relationships such as transport/carriers, packaging and service providers
• To provide leadership which manages, motivates, and engages employees to maximise their performance and productivity
• To drive efficiency by controlling costs through ongoing planning, resource, and workflow evaluation to ensure waste is removed and continuous improvement is achieved
• Proactively optimise departmental performance through design and monitoring of challenging KPI's implemented via the management teams which report into this role
• Ensuring compliance with laws and regulations and maintain compliance standards across all targeted areas, including ISO accreditation
• Manage and oversee the execution of company HR processes, including health and safety, recruitment, performance management, time and attendance and disciplinary proceedings

Location: Must be based in Yorkshire within realistic daily commutable distance of our Barnsley office / depot.

In return for your commitment and expertise, you’ll benefit from:

• An attractive salary and bonus structure in a full time, permanent position
• 31 days holiday (23 days holiday plus bank holidays), plus a Buy / Sell holiday scheme
• Real savings with major supermarkets and retailers through amazing employee discounts
• Further savings with our phs Direct Online shop
• Other benefits such as improved parental leave, a 24 hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

Looking for an excellent career with a market‑leading company? We’d love to hear from you – Apply Now.

At Countrywide, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.