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- Tasks: Assist customers via phone and email, resolving inquiries and updating records.
- Company: Join PHS Group Ltd., a supportive company focused on customer care.
- Benefits: Enjoy a salary of £24,959.95, 23 days holiday, and employee discounts.
- Other info: Full-time weekdays role with training opportunities and growth potential.
- Why this job: No evening or weekend shifts, perfect for work-life balance!
- Qualifications: Excellent communication skills and a passion for helping others.
The predicted salary is between 24959 - 24959 £ per year.
PHS Group Ltd. seeks a Customer Service Advisor in Skelmersdale for full-time hours, Monday to Friday. Ideal candidates will possess excellent communication skills and have a genuine desire to help customers.
The role involves managing customer interactions through phone and email, updating records, and resolving inquiries.
In exchange, the position offers:
- Salary of £24,959.95
- 23 days holiday
- Training opportunities
- Employee discounts
This fosters a supportive work environment with no evening or weekend shifts.
Customer Service Advisor – Weekdays, Growth & Perks in Skelmersdale employer: PHS Group Ltd.
Contact Detail:
PHS Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Weekdays, Growth & Perks in Skelmersdale
✨Tip Number 1
Make sure you research PHS Group Ltd. before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being a part of their supportive work environment.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer interactions, try role-playing common customer scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during the interview. Share specific examples of how you've resolved customer inquiries in the past, as this will demonstrate your genuine desire to help customers and your ability to handle challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Customer Service Advisor – Weekdays, Growth & Perks in Skelmersdale
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about helping customers, make sure to highlight your excellent communication skills in your application. We want to see how you can connect with people and resolve their inquiries effectively.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Customer Service Advisor role. We love seeing candidates who take the time to understand what we’re looking for.
Be Genuine About Your Desire to Help: Let us know why you genuinely want to help customers. Share any relevant experiences that showcase your passion for customer service. We appreciate authenticity and want to see your enthusiasm shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PHS Group Ltd.
✨Know the Company
Before your interview, take some time to research PHS Group Ltd. Understand their values, mission, and what they do. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with managing customer interactions.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of examples from your past experiences where you resolved issues or helped customers. This will demonstrate your problem-solving skills and your desire to help.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through during the interview. Talk about why you enjoy helping customers and how you can contribute to creating a supportive work environment at PHS Group Ltd. Your enthusiasm can set you apart from other candidates.