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- Tasks: Deliver exceptional plant care and manage installations across customer sites.
- Company: Join PHS Greenleaf, a growing company passionate about plants and customer satisfaction.
- Benefits: Competitive salary, 31 days holiday, training opportunities, and a company vehicle.
- Why this job: Make a real impact in horticulture while enjoying a dynamic and varied work environment.
- Qualifications: Experience in horticulture, strong organisational skills, and a full UK driving licence.
- Other info: Clear career progression pathways and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
PHS Greenleaf is growing, and we’re looking for a skilled Senior Interior Horticultural Technician to join our team in Laleham. If you’re passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career.
As a Senior Interior Technician, you’ll be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You’ll also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning. This is a hands-on role where you’ll lead installations, manage replacements, handle Salesforce queries, and help ensure the smooth running of our interior operations—all while keeping customer satisfaction at the heart of what you do.
Responsibilities- Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard.
- Diagnose plant health issues and take corrective action quickly.
- Report, record, and resolve any issues identified on customer sites.
- Apply and adapt internal stock plant care processes in line with seasonal needs.
- Conduct periodic stock checks and report discrepancies.
- Monitor and maintain stock levels for plants and sundries.
- Implement stock rotation processes to minimise waste and maintain quality.
- Plan and deliver plant installations and replacements to client specifications.
- Complete pre-installation site checks and ensure compliance with health and safety requirements.
- Lead on-site installation activities, ensuring timely and professional project management and resolution.
- Handle Salesforce queries relating to service requests and customer issues.
- Log site visits, maintenance outcomes, and updates accurately.
- Contribute to continuous improvement of service processes and standards.
- Optimise routes and schedules for efficiency and service quality.
- Previous experience in horticulture or interior plant maintenance.
- Strong organisational skills with the ability to manage multiple tasks.
- Self-motivated with excellent workload management.
- Strong communication and customer service skills, with the ability to build long-term relationships.
- IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce.
- Full UK manual driving licence with 6 points or less.
- Horticultural qualifications (e.g., RHS Level 2).
- Knowledge of industry products and equipment.
In return for your expertise:
- A base salary of £30,000
- 23 days holiday + bank holidays (31 days total)
- Full uniform and PPE provided
- Full training and development opportunities, including ILM-certified courses
- Pension scheme
- 24-hour personal welfare helpline
- phs Perks discount card (accepted at 850+ retailers)
- Access to the phs Shop for discounted household consumables
- Company vehicle and tools provided
- Training and development opportunities within phs Group
- Clear pathways for career progression in a growing division
Senior Interior Horticultural Technician employer: PHS Group Ltd.
Contact Detail:
PHS Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Interior Horticultural Technician
✨Tip Number 1
Get to know the company! Research PHS Greenleaf and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to horticulture and customer service. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
We think you need these skills to ace Senior Interior Horticultural Technician
Some tips for your application 🫡
Show Your Passion for Plants: When writing your application, let your love for horticulture shine through! Share specific experiences that highlight your skills in plant care and maintenance, as this role is all about delivering vibrant displays and exceptional service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Interior Horticultural Technician position. Highlight relevant experience, especially in interior plant maintenance and customer service, to show us you’re the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance. We appreciate clarity and organisation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our company culture.
How to prepare for a job interview at PHS Group Ltd.
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Be ready to discuss specific plant care techniques, pest control methods, and how you would handle common issues. This shows your passion and expertise in the field.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Highlight your ability to prioritise and keep everything running smoothly, as this role requires strong organisational skills.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond for a customer. Be ready to share these stories, as building long-term relationships is key in this position. Show them you understand the importance of customer satisfaction.
✨Familiarise Yourself with Salesforce
Since you'll be handling Salesforce queries, it’s a good idea to brush up on your CRM skills. If you have experience with similar systems, mention that too. Being IT literate will give you an edge in the interview.
