Public Sector Telesales Account Manager
Public Sector Telesales Account Manager

Public Sector Telesales Account Manager

Full-Time 26000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage accounts and drive sales in the public sector, focusing on schools.
  • Company: Join phs Group, a leading provider of hygiene services with a diverse workforce.
  • Benefits: Enjoy a competitive salary, uncapped commission, and great work-life balance with no weekends.
  • Why this job: Make a real impact in education while developing your sales skills in a supportive environment.
  • Qualifications: Experience in account management and strong communication skills are essential.
  • Other info: Access to ongoing training, employee discounts, and a range of benefits for your well-being.

The predicted salary is between 26000 - 36000 £ per year.

Location: Tamworth

Salary: £26,000.00 with an OTE £43,947.00 and uncapped commission

Hours: Great hours Monday to Friday, with no evenings or weekends!

Role Overview

Working within the Key Account team, the Public Sector Telesales Account Manager will be a hybrid role that involves working with colleagues on the Academy Trust project. The main responsibility of the role is to proactively account manage our current school portfolio and target new locations within our customer base. A strategic approach is integral to the role and developing and sustaining solid relationships with customers to ensure we maximise on the Public sector sales strategy.

Your role as a Public Sector Telesales Account Manager with us at phs Group:

  • Drive the customer contact strategy plan through Salesforce to protect and grow business from a portfolio of existing customers.
  • Focus on a long-term sales strategy, taking customer requirements into account to secure future business.
  • Retain, develop, and close sales deals over the phone.
  • Work with colleagues within the Key team to contribute to the strategic approach in winning more business.
  • Accurately forecast and deliver against revenue targets.
  • Focus on the effectiveness, efficiency, and quality of sales activity not just the quantity.
  • Work closely with Customer Service and Customer Relations to ensure customers receive a best-in-class service and ensure cancellations are kept to a minimum.
  • Support the wider Key Accounts team through collaborative working to secure new business across PHS Group.
  • Use the CRM system to effectively record, manage and develop opportunities.
  • Through structured outreach, relationship building, and solution-based selling tailored to education sector needs.
  • Always look to improve the sales process and the way things are done.
  • Focus on the root cause of problems and help identify ways to solve them.

Role Requirements

The right person will be an experienced account management professional who thrives in a fast-paced commercial environment and is relentless in their approach to winning and protecting revenue. They will be capable of working as a team in developing an account strategy to win, protect and grow Academy Trusts. They will be outgoing and self-motivated with the ability to bring positive energy and focus to their team and colleagues across the business. Open to change they will bring their ideas and work with their TMs and the team to improve the way things are done.

  • Excellent communicator who builds rapport with customers easily.
  • A commercially savvy, analytical thinker who spots opportunities and capitalises on them.
  • Demonstrates understanding of sales methodologies.
  • Ability to adapt to a changing market.
  • Demonstrates experience in onboarding, protecting, and growing named accounts to deliver against revenue targets.
  • Demonstrates PHS core values with a proven track record in a sales account manager role, ideally in the industry.
  • Experience of using a CRM system, preferably SFDC, Microsoft Office suite.

In return for your commitment and expertise as a Public Sector Telesales Account Manager at phs Group:

  • A guaranteed base salary of £26,000.00 OTE £43,947.00 Uncapped commission.
  • A rewarding bonus scheme and regular incentives.
  • Great working hours Monday to Friday 9am – 5pm, no weekend or evening working.
  • An extensive induction programme, excellent ongoing training and development.
  • We offer accredited ILM training through external and in-house training.
  • Apprenticeships and personal development opportunities for a great career with us.
  • Free parking onsite that will save you a fortune.
  • Amazing employee discounts with major supermarkets and retailers with phsPerks.com.
  • 31 days holiday (inclusive of bank holidays), plus a ‘Buy and Sell’ holiday scheme.
  • Other benefits such as improved parental and paternity leave, Digital GP for you and your family, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.

A career with our well-established company awaits you. If you are personable, confident on the phone, and enjoy account management and telesales, we would love to hear from you. Apply now.

Public Sector Telesales Account Manager employer: PHS Group Ltd.

At phs Group, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values personal growth and development. As a Public Sector Telesales Account Manager in Tamworth, you'll enjoy great working hours with no evenings or weekends, alongside a competitive salary and uncapped commission structure. Our commitment to employee well-being is reflected in our extensive benefits package, including ongoing training opportunities, generous holiday allowances, and unique perks that enhance your work-life balance.
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Contact Detail:

PHS Group Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Public Sector Telesales Account Manager

✨Tip Number 1

Get to know the company inside out! Research phs Group, their values, and their services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your pitch! Since this role is all about telesales, make sure you can confidently communicate your skills and experiences over the phone. Role-play with a friend or record yourself to refine your delivery.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Public Sector Telesales Account Manager

Account Management
Sales Strategy Development
Customer Relationship Management
Salesforce
Revenue Forecasting
Solution-Based Selling
Analytical Thinking
Communication Skills
Team Collaboration
Adaptability
Problem-Solving Skills
CRM System Experience
Commercial Awareness
Customer Service Orientation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Public Sector Telesales Account Manager role. Highlight your experience in account management and sales, especially in the education sector, to show us you’re the perfect fit!

Showcase Your Skills: We want to see your communication skills shine! Use your written application to demonstrate how you build rapport with customers and your ability to adapt to changing markets. This is your chance to impress us with your analytical thinking!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at phs Group!

How to prepare for a job interview at PHS Group Ltd.

✨Know Your Stuff

Before the interview, make sure you understand the role of a Public Sector Telesales Account Manager. Familiarise yourself with the key responsibilities, especially around account management and sales strategies. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences and how you've successfully managed accounts. Use specific examples to illustrate your ability to build relationships and close deals. Highlight any experience with CRM systems, particularly Salesforce, as this is crucial for the role.

✨Demonstrate Team Spirit

Since collaboration is key in this role, be ready to talk about how you've worked effectively within a team. Share examples of how you've contributed to a collective strategy or supported colleagues in achieving sales goals. This will show that you can thrive in a team environment.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to customer service or how they measure success in the telesales team. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

Public Sector Telesales Account Manager
PHS Group Ltd.

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