At a Glance
- Tasks: Plan and schedule optimised routes for Service Drivers to enhance productivity.
- Company: Join PHS Hygiene, a leading hygiene services provider with a supportive culture.
- Benefits: Enjoy competitive salary, no weekend work, online GP, and amazing employee discounts.
- Other info: Hybrid working, 23 days holiday plus bank holidays, and excellent career development opportunities.
- Why this job: Make a real impact in a dynamic team focused on customer satisfaction and operational excellence.
- Qualifications: Strong IT skills, analytical mindset, and a valid driving licence required.
The predicted salary is between 40500 - 49500 £ per year.
- Planner & Scheduler
- Location- Hayes (UB3 3NB)
- Great hours Monday to Friday, no evenings or weekend working
- Full time permanent position with hybrid working
About the Role
We’re looking for a highly organised, analytical, and proactive Planner & Scheduler to join our PHS Hygiene team.
In this role, you’ll play a key part in ensuring our Service Drivers have optimised routes, our customers receive outstanding service, and our operational performance meets the highest standards.
Working closely with the Lead Scheduler and Operations Management teams, you’ll help drive continuous improvement, efficiency, and great customer outcomes.
What You’ll Be Doing
- Planning & Scheduling
- Create and maintain optimal schedules for Service Drivers in the Hayes Operations Center to maximise productivity and resource utilisation.
- Analyse routes and driver feedback to continuously improve efficiency.
- Monitor unplanned work and KPI trends to ensure resources are used effectively. Maintain backlogs at appropriate levels.
- Operational Support
- Support the Lead Scheduler through daily Op Rhythm Calls, weekly reviews, and ad hoc meetings.
- Assist with customer mobilisations and onboarding, ensuring smooth rollouts and fast responses to any issues.
- Resolve customer service queries in a timely and appropriate manner.
- Communication & Collaboration
- Work closely with Scheduling and Operations teams to meet KPI targets.
- Cascade updates on policies, process changes, and operational news to ensure staff remain well-informed.
- Promote consistent ways of working and a positive team environment.
- Other Responsibilities
- Travel to Operations Centres or meetings when required.
- Always uphold all health and safety and quality standards.
Skills & Knowledge Required
- Advanced knowledge of scheduling systems and best‑practice scheduling, with strong IT skills and a passion for technology.
- Highly analytical and solutions‑focused, able to propose flexible approaches and drive continuous improvement.
- Customer‑obsessed, taking ownership of scheduling delivery for assigned Operations Centres.
- Strong communicator with a personable, collaborative approach.
- Resilient, proactive team player who can prioritise effectively and perform under pressure.
- Positive, can‑do mindset with a strong commitment to getting the job done.
- Valid driving licence (essential).
- In return for your commitment and expertise in this role, you will get:
- A competitive salary depending on experience in a secure, successful company.
- No weekend or evening working – great hours Monday to Friday (40 hours a week).
- Online GP for you and your family.
- Amazing employee discounts with major supermarkets and retailers with phs Perks. com
- Training available to expand your skills. We offer accredited ILM training through external and in-house training
- 23 days holiday plus bank holidays (31 days in total), plus a Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
Why Join Us?
At PHS Hygiene, you’ll be part of a supportive, forward-thinking team where your input truly matters.
You’ll have the opportunity to influence best practice, drive improvements, and help shape an efficient, customer-focused operation.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff.
We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
phs Group is the leading hygiene services provider in the UK, Ireland and Spain.
Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner occupied shops.
#J-18808-Ljbffr
Planner and Scheduler in London employer: PHS Group Ltd.
At phs Group Ltd., we pride ourselves on being an excellent employer, offering a dynamic work culture that prioritises safety and customer service. Our Newark Centre provides ample opportunities for employee growth and development, with a strong emphasis on teamwork and collaboration. Join us to be part of a supportive environment where your leadership skills can thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Planner and Scheduler in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like PHS Group Ltd. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at PHS Group Ltd.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like PHS Group Ltd. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planner and Scheduler in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to PHS Group Ltd.:This is your chance to really connect with the team at PHS Group Ltd.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at PHS Group Ltd.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with PHS Group Ltd..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show PHS Group Ltd. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at PHS Group Ltd.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
