At a Glance
- Tasks: Drive to customer sites, collect waste, and maintain hygiene in healthcare facilities.
- Company: Join phs Group, the UK's top hygiene services provider since 1963.
- Benefits: Enjoy a competitive salary, no weekend work, and perks like a discount card and wellbeing helpline.
- Why this job: Make a real impact in healthcare while enjoying career growth and a supportive culture.
- Qualifications: Must have a full UK driving licence and ideally hold ADR Class 6 certification.
- Other info: We value diversity and encourage applications from all backgrounds, especially women.
The predicted salary is between 25590 - 25590 £ per year.
As a technician, you play a key role in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers satisfied and loyal.
As a Service Technician in our Healthcare division, your time will be divided between driving prearranged routes to customer locations (using an efficient routing system) and servicing products at customer premises. This includes supporting the nation's Covid testing stations by collecting waste, but your primary role is to maintain hygiene and freshness in our customers' facilities.
A typical day involves:
- Driving to customer sites on your assigned route.
- Emptying Euro Bins containing offensive waste.
- Collecting pharmaceutical waste, hazardous waste, and sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing or emptying other products in healthcare facilities.
- Completing hazardous consignment and transfer notes.
- Returning daily to your depot to unload collected waste.
The ideal candidate:
- Has patience for traveling between customers, even during busy times with traffic.
- Can work flexibly between 6 am and 6 pm, 40 hours per week.
- Holds a full UK manual driving license for at least 12 months with no more than 6 points.
- Does not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably holds a current ADR Class 6, 6.1 & 6.2 certification.
Benefits include:
- Salary of £25,590 based on a 40-hour week, Monday to Friday.
- No weekend scheduled work.
- 13 pay periods per year (every 4 weeks).
- Overtime opportunities.
- A dedicated company vehicle.
- Career development opportunities.
- PHS Perks discount card at over 850 retailers.
- 24-hour wellbeing helpline.
- Pension scheme.
- 23 days holiday plus bank holidays (total 31 days).
We welcome candidates from all backgrounds and aim to increase diversity, particularly encouraging more female technicians in this location.
About phs: Founded in 1963, phs Group is the UK's leading hygiene services provider, serving over 120,000 customers across various sectors including washrooms, healthcare, and floorcare, in the UK, Spain, and Ireland. Our services include hygiene consumables, workwear, waste management, and compliance solutions. We are committed to fostering an inclusive environment where all staff can bring their true selves to work without fear of discrimination.
Healthcare Service Technician employer: PHS Group Ltd.
Contact Detail:
PHS Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician
✨Tip Number 1
Familiarise yourself with the specific routes and areas you might be covering. Understanding the geography and traffic patterns can help you demonstrate your readiness to handle the driving aspect of the role effectively.
✨Tip Number 2
Brush up on your customer service skills, as you'll be the face of the company. Practising how to handle various customer interactions can set you apart and show that you're prepared for the role.
✨Tip Number 3
If you have an ADR Class 6 certification, make sure to highlight it during your discussions. If not, consider taking a course to obtain it, as this could significantly enhance your candidacy.
✨Tip Number 4
Show your flexibility in working hours by being open about your availability. Since the role requires working between 6 am and 6 pm, demonstrating your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Healthcare Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Healthcare Service Technician. Highlight key skills such as customer service, flexibility, and driving experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in customer service or waste management, and ensure you mention your driving licence details clearly.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for phs and how your background makes you a suitable candidate for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at PHS Group Ltd.
✨Showcase Your Customer Service Skills
As a Healthcare Service Technician, you'll be the face of the company. Make sure to highlight your previous customer service experiences during the interview. Share specific examples of how you've handled difficult situations or ensured customer satisfaction.
✨Demonstrate Your Flexibility
The role requires working flexible hours between 6 am and 6 pm. Be prepared to discuss your availability and any past experiences where you successfully adapted to changing schedules or demands.
✨Familiarise Yourself with Waste Management Protocols
Since the job involves handling various types of waste, it’s beneficial to have a basic understanding of waste management protocols. Research relevant regulations and be ready to discuss how you would ensure compliance in your role.
✨Prepare for Route Planning Questions
You'll be driving prearranged routes, so expect questions about your experience with route planning and time management. Think of examples where you efficiently managed your time while travelling to multiple locations.