phs Direct in Tamworth is seeking a Customer Lifecycle Telesales Account Manager to own the customer journey from onboarding to retention and growth, building strong relationships, delivering exceptional service, and identifying opportunities to increase revenue. In this role, you'll manage onboarding, upsell and cross-sell to existing accounts, and collaborate with Sales, Operations and Customer Service to achieve KPIs.
Full-time, permanent, 37.5 hours a week in Tamworth.
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Customer Lifecycle Telesales Lead β Onboard & Grow Accounts employer: PHS Group Ltd.
At phs Group Ltd., we pride ourselves on being an excellent employer, offering a dynamic work culture that prioritises safety and customer service. Our Newark Centre provides ample opportunities for employee growth and development, with a strong emphasis on teamwork and collaboration. Join us to be part of a supportive environment where your leadership skills can thrive and make a meaningful impact in the community.