At a Glance
- Tasks: Lead and optimise warehouse and distribution operations for a healthcare supplier.
- Company: Countrywide Healthcare, a trusted name in the care sector with 25 years of experience.
- Benefits: Competitive salary, bonus, 25 days holiday, and amazing employee discounts.
- Other info: Enjoy training opportunities, free parking, and a supportive workplace culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven operations experience, strong leadership, and excellent communication skills.
The predicted salary is between 60000 - 75000 £ per year.
The Head of Operations at Countrywide Healthcare will play a critical role in leading and optimising warehouse and distribution operations. You will be responsible for driving efficiency, improving performance, and ensuring high standards across cost, quality, and service delivery. This is a senior leadership role where you will develop operational strategy, lead high-performing teams, and support business growth through continuous improvement and innovation.
The Head of Operations role will involve:
- Leading warehouse and logistics operations to achieve performance, controlling costs, and service targets
- Developing and executing operational and supply chain strategy, including continuous improvement initiatives
- Managing and developing an operations team, with overall responsibility for circa 50 employees
- Driving KPI and SLA performance through strong leadership, planning, and resource management
- Ensuring compliance with health & safety, regulatory standards, and quality expectations
The ideal candidate for a Head of Operations will have:
Essential:
- Proven experience in operations and warehouse management within a fast-paced distribution environment
- Strong leadership skills with the ability to build, coach, and develop high-performing teams
- Experience managing KPIs, SLAs, and delivering operational performance improvements
- Commercially and customer-focused mindset with strong stakeholder engagement
- Strong organisational and strategic planning capability
- Solid understanding of Health & Safety legislation and HR processes
- Excellent communication skills with the ability to influence and engage teams
- IT literate, including experience with ERP/MRP systems
Desirable:
- Experience implementing new technologies and process improvements
- Knowledge of ISO standards and compliance frameworks
In return for your commitment and expertise, you will get:
- Competitive salary + bonus
- Company car or car allowance
- 25 days holiday + bank holidays, with buy/sell holiday option
- Virtual GP for you and your household
- Amazing employee discounts with major supermarkets and retailers with 'phs Perks'
- Training to expand your skills, including accredited ILM training through external and in-house training
- Apprenticeship opportunities
- Free Parking onsite
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more...
About phs / Countrywide Healthcare: Countrywide Healthcare is a specialist UK supplier to the care sector, supporting care homes with a comprehensive range of healthcare consumables, medical equipment, and services. With over 25 years’ experience, they focus on delivering reliable, customer-focused solutions that help organisations operate safely and efficiently.
Head of Operations in Cudworth employer: PHS Group Ltd.
Countrywide Healthcare is an exceptional employer, offering a dynamic work environment in Barnsley where innovation and continuous improvement are at the forefront of operations. With a strong focus on employee development through accredited training and apprenticeship opportunities, along with competitive benefits such as a company car allowance, generous holiday schemes, and comprehensive wellbeing support, we empower our teams to thrive while making a meaningful impact in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Cudworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how you can bring value. This will help you stand out as someone who’s genuinely interested and ready to contribute.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams and improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Operations in Cudworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operations role. Highlight your experience in operations and warehouse management, and don’t forget to showcase your leadership skills. We want to see how you’ve driven performance improvements and managed teams in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your strategic planning capabilities and how you’ve successfully implemented continuous improvement initiatives in the past. Let us know what makes you tick!
Showcase Your Achievements:When filling out your application, be sure to include specific examples of your achievements. Whether it’s hitting KPIs or leading a successful project, we love to see quantifiable results that demonstrate your impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re genuinely interested in joining our team at Countrywide Healthcare!
How to prepare for a job interview at PHS Group Ltd.
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of warehouse and distribution operations. Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. This will not only show your expertise but also demonstrate your commitment to driving efficiency and performance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing and developing high-performing teams. Think about times when you successfully coached team members or improved team dynamics. This is crucial for a senior leadership role, so be ready to discuss your approach to building strong teams.
✨Be Ready to Discuss Continuous Improvement
The role emphasises continuous improvement initiatives, so come prepared with specific examples of how you've implemented new technologies or process improvements in past roles. This will illustrate your proactive mindset and ability to drive operational strategy effectively.
✨Understand Compliance and Safety Standards
Brush up on health and safety legislation and quality expectations relevant to the industry. Be prepared to discuss how you've ensured compliance in previous positions. This knowledge will reassure the interviewers that you can maintain high standards across all operations.
