At a Glance
- Tasks: Lead digital performance and optimise channels for commercial growth.
- Company: Join phs, a leading hygiene services provider with a diverse culture.
- Benefits: Competitive salary, bonus, company car, and amazing employee discounts.
- Other info: Enjoy 25 days holiday, training opportunities, and a supportive workplace.
- Why this job: Shape the future of digital while making a real impact in a dynamic environment.
- Qualifications: Proven experience in digital trading and strong commercial acumen required.
The predicted salary is between 50000 - 65000 £ per year.
As Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation.
Responsibilities
- Owning digital commercial performance including revenue, conversion, margin and customer lifetime value
- Leading the digital trading plan aligned to business goals, marketing activity and seasonal priorities
- Optimising the website experience across navigation, search, merchandising and checkout
- Partnering with marketing, technology and external suppliers to improve performance and stability
- Driving digital transformation including CRO, SEO, analytics and experimentation frameworks
Qualifications
- Proven experience leading digital trading in a retail or B2B services environment
- Strong commercial acumen with a track record of delivering revenue growth
- Expertise in ecommerce, CRO, SEO, analytics and digital operations
- Experience stabilising and optimising newly launched digital platforms
- Strong stakeholder management across commercial, marketing and technology teams
- Ability to use data and insight to drive decisions and continuous improvement
- Experience working with external agencies and technology partners
- Experience building or developing digital teams and capability
Desirable
- Experience in transformation or digitally evolving organisations
- Exposure to agile or product-led delivery models
Benefits
- Competitive salary + bonus
- Company car or car allowance
- Virtual GP for you and your household
- Buy and sell holiday scheme
- Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
- Training to expand your skills. We offer accredited ILM training through external and in-house training
- Apprenticeship opportunities
- 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
About phs: phs Group was founded in 1963 and is a leading provider of hygiene services across the UK, Spain and Ireland, supporting over 90,000 customers across more than 300,000 locations. We operate across a range of specialist businesses including washrooms, healthcare, floorcare, consumables, compliance, waste management and more, all focused on helping customers create safer, more efficient and sustainable workplaces. At phs, we pride ourselves on our diverse and inclusive workforce, ensuring our people can bring their true selves to work.
Head of Digital in Caerphilly employer: PHS Group Ltd.
At phs, we are committed to fostering a dynamic and inclusive work environment where innovation thrives. As the Head of Digital in Caerphilly, you will benefit from a competitive salary, comprehensive training opportunities, and a range of employee perks including a company car or allowance, virtual GP services, and generous holiday schemes. Join us to lead digital transformation while enjoying a supportive culture that prioritises your professional growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital in Caerphilly
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like PHS Group Ltd. are looking for when hiring for a Head of Digital.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to PHS Group Ltd. for the Head of Digital, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at PHS Group Ltd. as a Head of Digital, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out PHS Group Ltd.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital.
We think you need these skills to ace Head of Digital in Caerphilly
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at PHS Group Ltd., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with PHS Group Ltd.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at PHS Group Ltd.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at PHS Group Ltd.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that PHS Group Ltd. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at PHS Group Ltd.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
