At a Glance
- Tasks: Drive to customer locations and service healthcare products while ensuring excellent customer satisfaction.
- Company: Join phs, a leading provider of Hygiene Services with a diverse and inclusive culture.
- Benefits: Enjoy a competitive salary, 31 days annual leave, and discounts with major retailers.
- Why this job: Make a real difference in healthcare while enjoying flexible hours and career development.
- Qualifications: Full UK Manual Driving Licence and a commitment to customer service.
- Other info: No weekend work, dedicated vehicle, and ongoing support for your wellbeing.
The predicted salary is between 22000 - 30000 £ per year.
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy – and ensure they remain our customers!
As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations (We have a system that works out the most efficient route based on our customer service times). The other half of your time will be spent collecting waste from and servicing products in our customers' premises.
A day in the life of a Service Technician at phs will involve:
- Driving to our customers on your allocated route.
- Emptying Euro Bins containing offensive waste.
- Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing, emptying other products within our customers' Healthcare facilities.
- Completing hazardous Consignment notes/Transfer notes.
- Returning to your allocated depot every day to empty the waste from the vehicle that was collected.
Qualifications
- Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job).
- Be able to work flexibly between the hours of 6am and 6pm, 40 hours per week.
- Have held a full UK Manual Driving Licence for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- Not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably hold a current ADR Class 6, 6.1 & 6.2.
In return for your commitment and expertise, you will get:
- A salary of £27,340 (Based on a 40-hour working week Monday to Friday).
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks).
- Overtime opportunities.
- A dedicated company vehicle so you can start working from your own front door.
- Ongoing career development opportunities.
- Discounts with retailers including o2 and F&B.
- A 24-hour wellbeing helpline.
- Pension.
- Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year.
- Due to the nature of our work, bank holidays are normal working days except for Christmas Day.
Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this.
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations. Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants), phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Healthcare Service Driver in Blackridge employer: PHS Group Ltd.
Contact Detail:
PHS Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Driver in Blackridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on phs and its services. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Healthcare Service Driver and be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! Even though this is a driving role, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through the phs careers page. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Healthcare Service Driver in Blackridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be the face of our company, make sure to highlight your customer service experience in your application. We want to see how you can keep our customers happy and ensure they stick with us!
Be Clear About Your Driving Experience: Don’t forget to mention your driving history! We need someone with a full UK Manual Driving Licence and a clean record, so let us know about your experience and any relevant qualifications.
Flexibility is Key: This role requires flexibility in working hours, so make sure to express your willingness to adapt. Let us know how you handle busy times and traffic – it’s all part of the job!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at PHS Group Ltd.
✨Know Your Routes
Familiarise yourself with the routes you’ll be driving. Understanding the most efficient paths and potential traffic hotspots can help you answer questions about time management and customer service during the interview.
✨Showcase Your Customer Service Skills
Since you'll be the face of the company, prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer.
✨Understand the Waste Management Process
Brush up on the types of waste you'll be handling, like hazardous and pharmaceutical waste. Being knowledgeable about safety protocols and regulations will demonstrate your commitment to the role and the importance of compliance.
✨Flexibility is Key
Be ready to discuss your availability and flexibility regarding working hours. Highlight any previous experience where you adapted to changing schedules or unexpected challenges, as this is crucial for the role.