Bid Administrator Apprentice

Location: Tamworth

Salary: £21,575

Are you looking to start a new and exciting career as a Bid Administrator? The Tenders Team works across the business, supporting account management colleagues with existing customers and helping our sales team secure new opportunities. We are looking for a motivated individual who is a strong team player, has excellent attention to detail, and enjoys administrative work. Working within the bids team will give you exposure to all areas of the business and enable you to develop key skills, including organisation, communication, writing, and creativity. No two days are the same, making this a great opportunity for someone who enjoys variety and working in a fast‑paced environment.

You will complete the Bid and Proposal Coordinator Apprenticeship (Level 3), which typically takes 18–21 months to complete. This role is offered on a permanent basis, with the intention of confirming your permanent position upon successful completion of the apprenticeship.

Key Purpose of Role:

• To provide effective administrative support for the Tenders team.
• This role involves supporting with the identification and qualification of opportunities, completing PQQs/SQs and working with other departments to update bid library information.
• Supporting the renewal of existing business and the winning of new business opportunities.

The Bid Administrator role at phs will involve:

• Maintaining the database for prospective customers’ web‑based portals, ensuring accurate and relevant registration details are held.
• Proactively progressing the registration of expressions of interest on prospective customer web‑based portals.
• Reviewing incoming potential opportunities, highlighting those that may be relevant and sharing with the relevant sales leads.
• Completing Supplier Questionnaires and Pre‑Qualification Questionnaires.
• Maintaining the Bids Library of corporate and divisional standard general documentation.
• Maintaining the register of wins/losses and client feedback.
• Ensuring the tender renewal pipeline database is updated / relevant and contains the latest market intelligence for future bids.
• Managing the team email inbox and inbound bid calls.
• Quality assure content for accuracy.
• Supporting the Head of Tenders with the creation of bespoke reports.
• Working as part of the team to continuously improve how we operate.

The ideal candidate for a Bid Administrator at phs will have:

Experience:

• Essential: Experience of using Microsoft Office.
• Desirable: Experience of working in a Bids/Sales Environment.
• The ability to understand, through experience and/or qualifications, the sales process and new sales leads.
• The ideal candidate will have experience using Salesforce, InDesign and portal software (training will be offered if required).

Qualifications:

• Essential: Typically, applicants will have 5 GCSE’s or equivalent at grade C or above. If not already achieved, then Level 2 in English and maths will be required prior to end point assessment for those aged under 19.
• Desirable: Post school academic / personal achievement.

Skills, Knowledge and Abilities:

• Essential: The confidence to communicate with senior buyers or managers to obtain tender opportunities and/or process sales leads and bids.
• Excellent communication skills, both verbal and written.
• Great attention to detail even when under pressure and the ability to multitask and manage own workload.
• Desirable: Understanding of the procurement process for public and private sector.

Personal Attributes:

• Essential: Pro‑active ‘can do’ attitude.
• A confident telephone manner and problem solving skills.

In return for your commitment and expertise, you will get:

• An apprenticeship salary of £21,575 in a full‑time position.
• Great working hours (37.5 hours a week) with flexible working options considered.
• The opportunity to join a growing team and to develop your career with us.
• The opportunity to complete the Level 3 Apprenticeship.
• In addition to the apprenticeship, on completion of the qualification you will be eligible for membership of the Association of Bid and Proposal Management Professionals (APMP).
• Amazing employee discounts with major supermarkets and retailers with phs Perks.
• Training to expand your skills.
• We offer accredited ILM training through external and in‑house training.
• 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme.
• Free parking onsite so no parking costs.
• Other benefits such as improved parental and paternity leave, a 24‑hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.