At a Glance
- Tasks: Lead a dynamic team of service drivers in waste disposal operations.
- Company: Join a diverse and inclusive company committed to employee wellbeing.
- Benefits: Enjoy career development, generous holiday, and discounts on household items.
- Other info: Full training provided, with a focus on health and safety.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Management experience in transport logistics and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have a great opportunity for a Service Manager to join our Operations Team at our Ballymena Operation Centre. You’ll be required to manage and support a large team of service drivers who provide vital waste disposal products and services to our customers' premises in the south and beyond.
As a Service Manager at one of our Operations Centres you will be:
- Supporting the Centre Manager in managing productivity levels of the depot to ensure we retain our high quality of service standards.
- Resource planning and supporting the development of all members of our service team.
- Ensuring all processes and procedures are followed and comply with all relevant legislation and all phs Health and Safety policies both at the centre and for all company vehicles.
- Always ensure vehicles and equipment are checked and maintained to keep our colleagues and customers safe.
The ideal candidate for this role will have the following:
- At least 2 years management experience within the operations/transport logistics sector.
- Transport management experience / CPC preferred but not essential.
- An energetic and inspirational manager with proven ability to lead teams to meet our valued customers' expectations.
- Hold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policy.
- Understand Health & Safety in the workplace, preferably IOSH trained.
- Customer focused.
- Resource and time management skills.
- Previous transport experience essential.
- Excellent communication skills are essential for this role too.
- I.T. skills.
What benefits can we offer you?
- On-going career development.
- Full PPE and inoculations where necessary.
- Pension Scheme.
- 23 days holiday plus BH plus holiday buy/sell scheme after 6 months.
- Full company Induction and Training.
- A 24-hour wellbeing helpline.
- Phs Perks with potential savings of £1,000 a year.
- Phs Shop (Discount on household consumables).
Additional Information: A criminal record will not necessarily bar candidates from obtaining employment with phs however due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Service Manager in Ballymena employer: PHS Group Ltd.
At phs, we are dedicated to fostering a supportive and inclusive work environment for our Service Managers at the Ballymena Operation Centre. With a strong emphasis on career development, comprehensive training, and a commitment to employee wellbeing, we offer a range of benefits including generous holiday allowances and a pension scheme. Join us to lead a dynamic team in delivering essential services while enjoying the unique advantages of working in a diverse and safety-focused culture.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Ballymena
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport and logistics sector. You never know who might have a lead on a Service Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand the importance of health and safety, and how you can contribute to maintaining high service standards.
✨Tip Number 3
Practice your communication skills! As a Service Manager, you'll need to inspire and lead your team. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Manager in Ballymena
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your management experience in operations or transport logistics, and don’t forget to showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your leadership style and how you’ve successfully managed teams in the past.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects this. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated with your team and customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PHS Group Ltd.
✨Know Your Stuff
Make sure you understand the ins and outs of the waste disposal industry and the specific role of a Service Manager. Brush up on relevant legislation, health and safety policies, and transport management practices. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved productivity. Be ready to discuss your management style and how you can inspire others to meet customer expectations.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully. This will demonstrate your ability to communicate effectively with both your team and customers.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to service management. Prepare for scenario-based questions that test your problem-solving skills and decision-making abilities. Think about how you would manage resource planning or deal with a safety issue at the depot.
