At a Glance
- Tasks: Support healthcare customers with sales enquiries and drive new business opportunities.
- Company: Join phs Group, a leading hygiene services provider in the UK, Ireland, and Spain.
- Benefits: Enjoy a competitive salary, pension scheme, and 23 days holiday plus bank holidays.
- Other info: Full training provided with excellent opportunities for professional growth.
- Why this job: Make a real impact in the healthcare sector while developing your sales skills.
- Qualifications: Sales experience and strong IT skills, especially in CRM systems like Salesforce.
The predicted salary is between 30000 - 32000 £ per year.
Office based from Tamworth
Reporting to: Healthcare Sales Manager
Working within the Healthcare division providing office-based sales support to customers in the Healthcare sector - dealing with sales enquiries and opportunities for the designated portfolio of customers. Consistently meeting personal objectives and delivering individual and team periodic / quarterly / yearly sales targets.
What you’ll be doing as an Internal Account Manager:
- Dealing with Sales Enquiries
- Ensure all customer enquiries are responded to within agreed timescales.
- Illustrate and quote customer requests.
- Recording and processing enquiries within the business sales portal.
- Coordinate, progress and communicate installation with customers where relevant.
- Conducting Outbound Sales / Tele Survey and Courtesy Calls
- Conduct outbound sales and information gathering project calls as required and as directed by the Healthcare Sales Manager.
- Execute telesales campaigns to generate new business opportunities.
- Follow up on leads and prospects to convert them into sales.
- Achieve individual and team telesales targets by proactively making outbound calls.
- Data & Reporting
- Collate all relevant detail and documents to provide a seamless customer experience.
- Maintain accurate database of business generated and corresponding business movements.
- Record the results of any outbound sales call project accurately in the required format.
- Interaction and Responsibility
- Reporting to the Healthcare Sales Manager.
- Direct interaction with Customers via e-mail, Teams and phone.
- Direct interaction with other Healthcare team colleagues e.g., Healthcare Account Managers and Key Account Managers.
What you will have:
- IT Skills – Outlook, Excel, Word, CRM - Salesforce
- Experience of selling in a Business to Customer / Business to Business
- Organisation & Prioritisation – time management prioritising workload in a pressurised environment
- Knowledge of the Healthcare Sector desirable
- Sales Focus – ability to identify, confidently explore and close on selling opportunities
- A security check or be willing to get one
In return for your commitment and expertise, you will get:
- Base salary of 26,000.00
- Pension scheme
- 23 days holiday allowance plus bank holidays
- Reward Gateway Discount Card – savings from over 800 retailers
- Buy and sell holiday scheme
- Enhanced maternity and family friendly leave
- Full training and great opportunities for professional development
Who we are?
phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customers. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
Internal Account Manager in Tamworth employer: PHS Group Limited
At phs, we are dedicated to fostering a supportive and inclusive work environment for our Washroom Service Technicians. With competitive pay, generous holiday allowances, and a range of employee benefits including training opportunities and a virtual GP service, we prioritise your well-being and professional growth. Join us in making a difference while enjoying a fulfilling career with a leading hygiene services provider in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Tamworth
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PHS Group Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PHS Group Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PHS Group Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Internal Account Manager in Tamworth
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PHS Group Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PHS Group Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PHS Group Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PHS Group Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PHS Group Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PHS Group Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
