At a Glance
- Tasks: Manage healthcare accounts and build strong relationships to drive business growth.
- Company: Join phs Group, a leading hygiene services provider with a focus on innovation and sustainability.
- Benefits: Competitive salary, company car, remote work tools, and career development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real impact in the healthcare sector while developing your professional skills.
- Qualifications: Experience in account management and a passion for customer service in a fast-paced environment.
At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Healthcare Account Manager in our Healthcare division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly.
In this pivotal role, you will manage and develop our portfolio of accounts in the healthcare sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector.
The Healthcare Account Manager will be a commercially focused relationship builder with a passion for delivering exceptional customer experiences. The ideal person will have experience in generating new business and managing accounts, thriving in a fast-paced commercial environment. They will be persistent in their pursuit of new business opportunities and effective account management.
What will you be doing as a Healthcare Account Manager?
- Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts in the healthcare sector to enhance existing revenue and secure new business, achieving new business targets.
- Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts.
- Develop precise forecasts and implement tailored business plans that align with the objectives of both phs Group and its clients, prioritising customised and innovative solutions while meeting new business and retention goals.
- Serve as the primary point of contact to cultivate strong, long-lasting relationships with clients by delivering a responsive, customer-centric approach to managing accounts.
- Generate and analyse industry-specific reports, including performance and ESG reports, to identify growth opportunities and risks.
- Communicate these insights to clients, helping them achieve their individual performance and ESG targets.
- Collaborate closely with internal teams (including tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management.
- Promote and nurture a positive team culture, demonstrating a collaborative and supportive approach in all interactions with colleagues.
Who You Are?
- Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally.
- A self-starter. Independent, with strong planning and organisational skills, thriving in a dynamic environment.
- A commercially savvy, analytical thinker.
- Demonstrable understanding of sales methodologies.
- Demonstrable success in managing accounts, preferably within the healthcare sector, alongside a proven track record in prospecting new business opportunities.
- A strong knowledge of the healthcare landscape.
- A knowledge of waste segregation and HTM07-01.
- Has high energy and demonstrates a tenacious and resilient approach.
- Thrives in a high-pressure commercial environment.
What do phs offer?
- Base salary of £40-45,000.00 (depending on experience), attractive OTE plus uncapped earnings.
- Company car or car allowance.
- Phone, laptop, and kit to work effectively from home and on the road.
- Pension scheme.
- phs perks– savings from over 800 UK retailers.
- Access to Digital GP for you and your household.
- Buy and sell holiday scheme.
- Enhanced maternity and family friendly leave.
- Full induction training.
- Career Development- A role that will enable you to develop through exposure to an array of healthcare verticals in a company that encourages personal and professional development through our internal learning platform as well as access to external training providers.
Who we are?
phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customers. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
Remote Healthcare Account Manager in Stoke-on-Trent employer: PHS Group Limited
At phs Group, we prioritise our employees' growth and well-being, offering a dynamic work culture that fosters innovation and collaboration. As a Healthcare Account Manager, you'll benefit from a competitive salary, uncapped earnings potential, and comprehensive training opportunities, all while working in a supportive environment that values diversity and inclusion. Join us in making a meaningful impact in the healthcare sector, where your contributions will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Healthcare Account Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector on LinkedIn or at industry events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to sustainability and innovation, and be ready to discuss how you can contribute to these goals.
✨Tip Number 3
Showcase your success stories! Be ready to share specific examples of how you've generated new business or managed accounts effectively in the past. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Healthcare Account Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Healthcare Account Manager role. Highlight your experience in managing accounts and generating new business, as well as your understanding of the healthcare sector. This shows us that you’re genuinely interested in the position!
Showcase Your Communication Skills:Since exceptional communication is key for this role, use your application to demonstrate your written skills. Be clear, concise, and professional in your language, and don’t forget to convey your passion for delivering outstanding customer experiences.
Highlight Your Proactive Approach:We love self-starters! In your application, share examples of how you've taken initiative in previous roles, especially in a fast-paced environment. This will help us see your tenacity and resilience, which are crucial for success in this position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at PHS Group Limited
✨Know Your Healthcare Landscape
Before the interview, dive deep into the healthcare sector. Understand current trends, challenges, and opportunities. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to phs Group's mission of innovation and excellence.
✨Showcase Your Relationship-Building Skills
As a Healthcare Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed accounts or developed new business. Highlight your communication skills and how you've influenced stakeholders in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to create tailored business plans or overcome challenges in account management. Be ready to discuss your thought process and the outcomes of your actions.
✨Demonstrate Your Passion for Customer Experience
phs Group values exceptional customer experiences. Be prepared to discuss how you've gone above and beyond for clients in the past. Share specific examples that showcase your proactive approach and commitment to delivering tailored solutions that meet client needs.
