At a Glance
- Tasks: Drive new business growth and nurture key customer relationships in the care sector.
- Company: Join Countrywide Healthcare, a trusted name in the care sector.
- Benefits: Hybrid work model, career growth opportunities, and a supportive team environment.
- Other info: Collaborative culture with a focus on innovation and client satisfaction.
- Why this job: Make a real impact in the healthcare industry while developing your sales expertise.
- Qualifications: Proven sales experience and strong relationship-building skills required.
National Account Manager – South West England (Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions)
Reports to: Head of Sales
Location: Hybrid / Field-based across the South West of England
Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed.
Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day.
Key Responsibilities:
- Identify, target, and win new customers aligned to business goals.
- Develop a strategic approach to opening doors and building new relationships.
- Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.
- Identify cross-selling opportunities and increase wallet share through insight-led conversations.
- Proactively close product/service gaps to strengthen customer partnerships.
- Build compelling commercial proposals and winning tender responses.
- Lead contract negotiations to secure profitable, long-term deals.
- Conduct regular account reviews to maintain client alignment and satisfaction.
- Act as the key point of contact for your portfolio, supported by internal teams.
- Ensure smooth delivery of products and services through effective coordination.
- Track performance and report regularly on progress against KPIs.
- Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy.
- Share competitor insights and market intelligence to help shape internal plans.
- Partner with marketing, customer service, and operations to deliver seamless customer experiences.
- Support marketing-led promotions and customer engagement campaigns.
- Champion initiatives that enhance client satisfaction and retention.
What We’re Looking For:
- Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts.
- Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.
- Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).
- Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms.
- Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.
- Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
- Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.
Remote National Account Manager- South West in Nottingham employer: PHS Group Limited
Countrywide Healthcare is an exceptional employer that prioritises the growth and well-being of its employees while making a significant impact in the care sector. With a strong emphasis on collaboration, innovation, and a supportive work culture, you will have the autonomy to drive your career forward in a hybrid role that allows for flexibility across the beautiful South West of England. Join us to be part of a team that values ambition and is dedicated to delivering outstanding service to our clients, ensuring both personal and professional development opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Remote National Account Manager- South West in Nottingham
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and local meet-ups to connect with potential employers and other professionals in the care sector. Remember, it’s all about who you know, so don’t be shy!
✨Tip Number 2
Leverage social media to showcase your expertise. Share insights, articles, or even your own experiences related to account management in the healthcare field. This not only builds your personal brand but also attracts the attention of recruiters.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their products and services, and think about how you can add value. Tailor your responses to highlight your consultative approach and sales expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Remote National Account Manager- South West in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Account Manager role. Highlight your sales expertise and any relevant experience in the healthcare sector. We want to see how your background aligns with our goals!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your consultative approach and how you’ve built long-term relationships in previous roles. Let us know why you’re excited about joining Countrywide Healthcare.
Showcase Your Achievements:Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you’ve driven new business growth or improved client satisfaction. Numbers speak volumes, so include metrics where possible.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PHS Group Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Countrywide Healthcare and its position in the care sector. Familiarise yourself with their services, values, and recent news. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales expertise and consultative approach. Think about times when you successfully acquired new customers or managed key accounts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that demonstrate your understanding of the role and the industry. Ask about the team dynamics, growth opportunities, or how they measure success in the National Account Manager position. This shows you're serious about the role and eager to contribute.
✨Be Data-Driven
Since the role involves analysing sales data and using CRM tools, be ready to discuss your analytical skills. Bring examples of how you've used data to identify growth opportunities or improve strategies in previous roles. This will illustrate your ability to drive business growth effectively.
