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- Tasks: Drive new business growth and nurture relationships in the care sector.
- Company: Join Countrywide Healthcare, a trusted name in the care sector, part of the PHS Group.
- Benefits: Enjoy a competitive salary, uncapped commission, company car, and 26 days annual leave.
- Why this job: Be part of a collaborative team that values ambition and makes a real difference every day.
- Qualifications: Proven sales expertise, consultative approach, and strong analytical skills required.
- Other info: Hybrid role with travel across the Midlands; inclusive environment for all staff.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector.
You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed.
Key Responsibilities:
- Identify, target, and win new customers aligned to business goals.
- Develop a strategic approach to opening doors and building new relationships.
- Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.
- Identify cross-selling opportunities and increase wallet share through insight-led conversations.
- Proactively close product/service gaps to strengthen customer partnerships.
- Build compelling commercial proposals and winning tender responses.
- Lead contract negotiations to secure profitable, long-term deals.
- Conduct regular account reviews to maintain client alignment and satisfaction.
- Act as the key point of contact for your portfolio, supported by internal teams.
- Ensure smooth delivery of products and services through effective coordination.
- Track performance and report regularly on progress against KPIs.
- Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy.
- Share competitor insights and market intelligence to help shape internal plans.
- Partner with marketing, customer service, and operations to deliver seamless customer experiences.
- Support marketing-led promotions and customer engagement campaigns.
- Champion initiatives that enhance client satisfaction and retention.
What We’re Looking For:
- Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts.
- Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.
- Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).
- Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms.
- Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.
- Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
- Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.
- Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently.
- Driving Licence: Full, clean driving licence (as the role involves travel within the specified region).
What You’ll Receive in Return:
- Competitive Base Salary: £45,000 – £50,000 DOE
- Uncapped Commission Scheme
- Company Car or Car Allowance
- Technology Package: Phone, laptop, and home-working tech kit
- 26 Days Annual Leave
- Buy/Sell Holiday Scheme
- Company Pension Scheme
- Ongoing Training & Development
- PHS Perks: Access discounts at over 800 retailers
At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
National Account Manager - Midlands employer: PHS Group Limited
Contact Detail:
PHS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager - Midlands
✨Tip Number 1
Familiarise yourself with the care sector and the specific needs of care home groups in the Midlands. Understanding the challenges they face will help you tailor your approach and demonstrate your consultative skills during interviews.
✨Tip Number 2
Network with professionals in the healthcare and care sectors. Attend industry events or join relevant online forums to connect with potential clients and gain insights that can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous sales successes in detail, particularly focusing on how you've developed long-term relationships and closed significant deals. Use specific examples to illustrate your consultative approach and analytical skills.
✨Tip Number 4
Research Countrywide Healthcare and the PHS Group thoroughly. Understand their values, mission, and recent developments in the company to show your genuine interest and alignment with their goals during the interview process.
We think you need these skills to ace National Account Manager - Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in B2B and the healthcare sector. Emphasise your consultative approach and any successful account management examples.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific achievements in sales and how they align with the responsibilities of the National Account Manager position.
Highlight Analytical Skills: In your application, demonstrate your ability to analyse sales data and identify growth opportunities. Provide examples of how you've used Excel or CRM tools to drive business success.
Showcase Communication Skills: Since excellent communication is key for this role, include examples of how you've effectively engaged stakeholders at various levels. Highlight any experience in constructing tender responses and negotiating contracts.
How to prepare for a job interview at PHS Group Limited
✨Research the Company
Before your interview, take some time to learn about Countrywide Healthcare and its position in the care sector. Understanding their values, mission, and recent developments will help you tailor your responses and show genuine interest.
✨Prepare for Scenario Questions
Expect questions that assess your consultative approach and problem-solving skills. Prepare examples from your past experiences where you've successfully built relationships or closed deals, particularly in B2B sales or the healthcare sector.
✨Showcase Your Analytical Skills
Since the role requires strong analytical abilities, be ready to discuss how you've used data to drive sales strategies in the past. Bring examples of how you've identified growth opportunities through analysis.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've influenced stakeholders and maintained client satisfaction in previous roles.
