At a Glance
- Tasks: Drive new business growth and nurture key customer relationships in the care sector.
- Company: Join Countrywide Healthcare, a trusted name in the care sector with a collaborative culture.
- Benefits: Hybrid working, career growth opportunities, and a supportive team environment.
- Other info: Be part of a company that genuinely cares about its people and customers.
- Why this job: Make a real impact in the healthcare industry while developing your sales expertise.
- Qualifications: Proven sales experience, strong communication skills, and a consultative approach.
Reports to: Head of Sales
Location: Hybrid / Field-based across the Midlands
We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed.
Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day.
Key Responsibilities:
- Identify, target, and win new customers aligned to business goals.
- Develop a strategic approach to opening doors and building new relationships.
- Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.
- Identify cross-selling opportunities and increase wallet share through insight-led conversations.
- Proactively close product/service gaps to strengthen customer partnerships.
- Build compelling commercial proposals and winning tender responses.
- Lead contract negotiations to secure profitable, long-term deals.
- Conduct regular account reviews to maintain client alignment and satisfaction.
- Act as the key point of contact for your portfolio, supported by internal teams.
- Ensure smooth delivery of products and services through effective coordination.
- Track performance and report regularly on progress against KPIs.
- Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy.
- Share competitor insights and market intelligence to help shape internal plans.
- Partner with marketing, customer service, and operations to deliver seamless customer experiences.
- Support marketing-led promotions and customer engagement campaigns.
- Champion initiatives that enhance client satisfaction and retention.
What We’re Looking For:
- Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts.
- Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.
- Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).
- Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms.
- Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.
- Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
- Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.
Remote National Account Manager - Midlands in Luton employer: PHS Group Limited
At Countrywide Healthcare, we pride ourselves on being a leading employer in the care sector, offering a dynamic and supportive work environment for our National Account Managers. With a strong emphasis on employee growth, collaboration, and innovation, we provide our team with the autonomy to drive their success while nurturing meaningful relationships with clients. Our hybrid working model allows for flexibility, ensuring that you can balance your professional ambitions with personal commitments, all while contributing to a company that genuinely cares about making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Remote National Account Manager - Midlands in Luton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might lead you to your next big opportunity!
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or clients, share your insights and experiences. Talk about how you’ve successfully built relationships and driven growth in previous roles. This will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Prepare for those interviews! Research the company and its competitors, and come armed with questions that show you’re genuinely interested. Practice your pitch on how you can add value to their team, especially in terms of driving new business and nurturing client relationships.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re proactive and really keen on joining our awesome team at Countrywide Healthcare.
We think you need these skills to ace Remote National Account Manager - Midlands in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Account Manager role. Highlight your sales expertise and any relevant experience in the healthcare sector. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your consultative approach and how you’ve built long-term relationships in previous roles. Let us know why you’re excited about joining our team at Countrywide Healthcare.
Showcase Your Achievements:Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you’ve driven new business growth or improved client satisfaction. Numbers speak volumes, so include any KPIs you’ve smashed!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. We can’t wait to see what you bring to the table!
How to prepare for a job interview at PHS Group Limited
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific figures that demonstrate your success in acquiring new customers and managing key accounts. This will show your potential employer that you’re results-driven and understand the importance of KPIs.
✨Research the Company
Dive deep into Countrywide Healthcare’s values, mission, and recent developments in the care sector. Understanding their reputation for quality and service will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like closing a deal or managing a difficult client. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your consultative approach and problem-solving skills.
✨Showcase Your Analytical Skills
Be prepared to discuss how you use data analysis to drive sales strategies. Bring examples of how you've used Excel or CRM tools to identify growth opportunities and improve performance. This will highlight your analytical mindset and ability to make data-driven decisions.
