At a Glance
- Tasks: Drive new business growth and nurture key customer relationships in the care sector.
- Company: Join Countrywide Healthcare, a trusted name in the care industry.
- Benefits: Hybrid work model, supportive team, and career growth opportunities.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
- Why this job: Make a real impact in the healthcare sector while developing your sales expertise.
- Qualifications: Proven sales experience and strong relationship-building skills required.
We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach.
Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day.
Key Responsibilities:
- Identify, target, and win new customers aligned to business goals.
- Develop a strategic approach to opening doors and building new relationships.
- Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.
- Identify cross-selling opportunities and increase wallet share through insight-led conversations.
- Proactively close product/service gaps to strengthen customer partnerships.
- Build compelling commercial proposals and winning tender responses.
- Lead contract negotiations to secure profitable, long-term deals.
- Conduct regular account reviews to maintain client alignment and satisfaction.
- Act as the key point of contact for your portfolio, supported by internal teams.
- Ensure smooth delivery of products and services through effective coordination.
- Track performance and report regularly on progress against KPIs.
- Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy.
- Share competitor insights and market intelligence to help shape internal plans.
- Partner with marketing, customer service, and operations to deliver seamless customer experiences.
- Support marketing-led promotions and customer engagement campaigns.
- Champion initiatives that enhance client satisfaction and retention.
What We’re Looking For:
- Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts.
- Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.
- Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).
- Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms.
- Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.
- Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
- Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.
Remote National Account Manager - Midlands in Kent employer: PHS Group Limited
Countrywide Healthcare is an exceptional employer that prioritises the growth and well-being of its employees while fostering a collaborative and ambitious work culture. With a strong reputation in the care sector, we offer our National Account Managers the autonomy to drive new business growth and nurture key customer relationships, all within a supportive environment that values innovation and quality service. Join us to be part of a team that genuinely cares about making a difference every day, with ample opportunities for professional development and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Remote National Account Manager - Midlands in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a National Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Show them you know the market inside out and can bring valuable insights to the table. This will set you apart from other candidates!
✨Tip Number 3
Practice your pitch! Be ready to explain how your consultative approach has helped previous clients. Use specific examples to demonstrate your sales expertise and how you can drive growth for Countrywide Healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our ambitious team at Countrywide Healthcare.
We think you need these skills to ace Remote National Account Manager - Midlands in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Account Manager role. Highlight your sales expertise and any relevant experience in the care sector. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your consultative approach and how you’ve built long-term relationships in previous roles. Let us know why you’re excited about joining Countrywide Healthcare.
Showcase Your Achievements:Don’t just list your responsibilities; highlight your achievements! Use numbers and examples to demonstrate how you’ve driven new business growth or improved client satisfaction. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. We can’t wait to hear from you!
How to prepare for a job interview at PHS Group Limited
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific figures that demonstrate your success in acquiring new customers and managing key accounts. This will show your potential employer that you’re results-driven and understand the importance of KPIs.
✨Research the Company
Dive deep into Countrywide Healthcare’s values, mission, and recent developments in the care sector. Understanding their reputation for quality and service will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like closing a deal or managing a difficult client. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your consultative approach and problem-solving skills.
✨Showcase Your Analytical Skills
Since the role requires strong analytical abilities, be prepared to discuss how you’ve used data analysis in past roles. Bring examples of how you’ve identified growth opportunities through Excel or CRM tools, and how those insights led to successful outcomes.
