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- Tasks: Manage credit collections and resolve customer queries in a fast-paced environment.
- Company: Join PHS Teacrate, a leading hygiene service provider in the UK.
- Benefits: Starting salary of £30,000, hybrid working, and extensive training opportunities.
- Other info: Enjoy a friendly workplace with perks like discounts and a wellbeing helpline.
- Why this job: Be part of a supportive team and make a real impact on cash flow management.
- Qualifications: Over 1 year of experience as a Credit Controller with strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Experienced Credit Controllers - we are looking for you!
Location: London UB2 4SE.
Salary: £30,000. Full time position (8.30am - 5.00pm, Monday - Friday).
This is your opportunity to join our friendly and professional team as a Credit Controller at PHS Teacrate. We are looking for a special someone with great experience working within a Credit Management office-based role. If you have suitable experience, excellent listening skills and are a great communicator, we would love to hear from you. It's a busy role so you will need to be organized and enjoy working in a fast-paced business. You will be valued here, and our experienced and supportive team will be there beside you if you need guidance. If you are polite, professional, assertive with sound negotiating skills and a successful track record in cash collection in an office or call-centre environment we look forward to receiving your application to join us.
Responsibilities
- Inbound and outbound calls to facilitate payment of outstanding arrears
- Looking after customers enquiries and payments via email, phone and web accounts
- Resolving complex queries relating to credit, debt and ledgers
- Opening new accounts and processing credit checks
- Collecting aged debt and resolving unallocated payments
- Taking steps to proactively reduce debt in its early stages
- Responding to calls and emails in a timely and professional manner
Ideal Candidate
- More than 1 years' experience as a Credit Controller
- Experience using SAGE and good working experience of using Microsoft packages such as Excel, Word and Outlook
- Excellent verbal and written communication skills
- Strong negotiation skills
- The ability to effectively prioritise in a busy environment
Benefits
- Starting salary of £30,000.00
- Full time position in an established and successful company
- Great working hours Monday - Friday from 8.30am - 5.00pm (some flexibility with covering support if required)
- Hybrid working is supported as and when the business requires
- Free parking at our premises in Southall (UB2 4SE)
- Accredited ILM Management training in house and externally
- Training opportunities within the business to expand and develop your skills
- Up to £1000 savings with PHS Perks Discounts - including various supermarkets, restaurants and retailers
- A 24 hour wellbeing helpline
- A supportive and friendly working environment
- The opportunity to join the leading hygiene service provider in the UK
Credit Controller employer: PHS Group Limited
Contact Detail:
PHS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit management sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Credit Controllers and practice your responses. Show off your negotiation skills and experience with cash collection – that’s what they want to hear!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at PHS Teacrate and tailor your approach to fit their culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Credit Controller. Use keywords from the job description to show we’re on the same page and that you’ve got what it takes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for credit control and how your skills align with our needs. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: Since we value great communication, make sure your application reflects your ability to convey information clearly. Whether it’s in your writing or how you present your experience, let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PHS Group Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss your experience with cash collection and debt management. Be prepared to share specific examples of how you've successfully reduced debt or resolved complex queries in the past.
✨Showcase Your Communication Skills
This role requires excellent verbal and written communication skills. During the interview, demonstrate your ability to communicate clearly and professionally. You might even want to prepare a few scenarios where your communication made a difference in resolving customer issues or negotiating payments.
✨Be Organised and Proactive
Since it's a busy role, highlight your organisational skills. Share how you prioritise tasks in a fast-paced environment and any tools or methods you use to stay on top of your workload. Showing that you can manage multiple accounts and queries efficiently will impress the interviewers.
✨Familiarise Yourself with SAGE and Excel
The job mentions experience with SAGE and Microsoft packages like Excel. If you're not already familiar, take some time to learn the basics or brush up on your skills. Being able to discuss how you've used these tools in previous roles will show that you're ready to hit the ground running.