At a Glance
- Tasks: Coordinate service routes and support drivers to enhance delivery and customer service.
- Company: Join phs, a leading provider of Hygiene Services with a diverse and inclusive culture.
- Benefits: Enjoy a competitive salary, 30 days holiday, discounts, and ongoing career development.
- Other info: No weekend work, a supportive team, and a commitment to your wellbeing.
- Why this job: Be the backbone of operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 26514 - 26514 £ per year.
Operations Administrator
As an Operations Administrator, you play a key part in the success of phs.
Working behind the scenes your skills help keep our Operations Centre running smoothly.
This diverse and interesting role will require you to take responsibility for co-coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre.
Acting as a link between the Service Drivers and the Operations & Service Manager.
- A day in the life of an Administrator at phs will involve;
- Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre.
- Answering calls from service drivers, clients and Head office regarding site service.
- Acting as a link between the Service Drivers and the Operations Manager & Service Manager.
- Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames.
- To prepare data for and conduct briefing and debrief sessions for service drivers.
- Ensure that completed routes and attendance are processed in real time· To suggest any improvements to the ways of working and relay this to the Operations Centre Manager.
- A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to customers.
- The ideal candidate for an Administrator role at phs will or must have:
- Provide Excellent Service Delivery
- Be able to build Customer Focus & Relationship Management
- Have People Management & Development Skills.
- Comply with Health & Safety Regulations.
- A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to our customer.
In return for your commitment and expertise, you will get
- A salary of
- £26,514
- (Based on a 40-hour working week Monday to Friday)
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks)
- Ongoing career development opportunities
- Discounts with retailers including o2 and F&B.
- A 24-hour wellbeing helpline
- Pension
- 30 days holiday entitlement inclusive of bank holidays. We do not work on Christmas Day.
About phs
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations.
Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants, phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff.
We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination
Operations Coordinator in Bolton employer: PHS Group Limited Careers
At phs Compliance, we offer an exceptional work environment for Electricians in Stevenage, where your expertise is valued and rewarded. With a competitive salary, uncapped bonuses, and comprehensive benefits including a company vehicle for personal use, we prioritise employee well-being and career development. Join our diverse team and enjoy ongoing training opportunities while contributing to a market-leading company dedicated to excellence in electrical testing and inspection.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Bolton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like PHS Group Limited Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at PHS Group Limited Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like PHS Group Limited Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in Bolton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to PHS Group Limited Careers:This is your chance to really connect with the team at PHS Group Limited Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at PHS Group Limited Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with PHS Group Limited Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show PHS Group Limited Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at PHS Group Limited Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
