At a Glance
- Tasks: Lead and shape operational performance across multiple sites, driving productivity and customer satisfaction.
- Company: Join Mayflower Washroom Solutions, part of the innovative phs Group.
- Benefits: Enjoy a competitive salary, company car, management bonuses, and extensive perks.
- Other info: Access to accredited training, 25 days holiday, and excellent career growth opportunities.
- Why this job: Make a real impact by developing high-performing teams in a dynamic environment.
- Qualifications: Significant senior operational leadership experience and strong people management skills required.
The predicted salary is between 63000 - 77000 £ per year.
About The Role
- Regional Operations Director
- Coleshill / Midlands area
- Mayflower Washroom Solutions (part of phs Group)
Are you a senior operations leader with a passion for driving performance, developing teams and delivering exceptional customer service?
Mayflower Washroom Solutions, part of the phs Group, is seeking a
Regional Operations Director to lead and shape operational performance across a multi-site region.
Responsible for warehouse operations, washroom service delivery and consumables distribution, you will play a pivotal role in ensuring operational excellence, customer satisfaction and sustainable business growth.
This is a high-profile leadership position where you will work across multiple functions to improve productivity, strengthen operational capability and create a culture of accountability, continuous improvement and customer focus.
- Role Specification – The Regional Operations Director role at Mayflower
- Lead and develop a geographically dispersed operational leadership team across multiple sites.
- Translate business strategy into effective regional operational plans and drive delivery against key objectives.
- Oversee warehouse operations, ensuring safe, efficient and compliant performance, while improving productivity, stock accuracy and resource utilisation.
- Lead the delivery of washroom services, driving service quality, route efficiency, customer retention and operational performance.
- Ensure consumables are distributed accurately, efficiently and in line with agreed service levels.
- Take ownership of regional operational budgets, cost control, productivity targets and overall financial performance.
- Use operational data and KPIs to identify trends, mitigate risks and deliver continuous improvement initiatives.
- Partner with Commercial, Finance, HR, Fleet and Supply Chain teams to support customer growth and operational excellence.
- Champion a positive health, safety and compliance culture across all operations.
- Lead, coach and develop managers, building a high-performing and engaged leadership team.
- The ideal candidate for our Regional Operations Director at Mayflower
We're looking for a visible, commercially minded operational leader who can inspire teams and deliver results.
Essential
- Significant senior operational leadership experience within a multi-site environment.
- Experience leading managers and operational teams across a geographically dispersed region.
- Strong knowledge of warehouse, logistics, distribution and/or field service operations.
- Proven track record of improving operational productivity, efficiency and service performance.
- Strong commercial and financial acumen, including management of substantial operational budgets.
- Experience using KPIs and operational data to drive performance and decision making.
- Exceptional people leadership skills with a track record of developing high-performing teams.
- Experience leading operational change and continuous improvement programmes.
- Strong customer focus with an understanding of how operational performance drives growth and retention.
- Commitment to health, safety and operational compliance.
Desirable
- Experience within washroom services, hygiene, facilities management, consumables distribution or related service sectors.
- Experience managing integrated warehouse, distribution and field service operations.
- Experience supporting business growth, transformation programmes or operational modernisation initiatives.
- CPC and COTC are desirable qualifications for this position.
In return for your commitment and expertise, you will benefit from
- Competitive Salary
- Company Car or Car Allowance
- Management Bonus Scheme
- Virtual GP for you and your household
- Buy and Sell Holiday Scheme
- phs Perks, offering discounts with major retailers and supermarkets
- Accredited ILM management training and development opportunities
- Apprenticeship opportunities
- 25 days holiday plus bank holidays
- Free onsite parking when visiting locations
- Pension scheme, life assurance, cycle-to-work scheme, wellbeing support and more.
If you're a strategic operational leader who thrives in a fast-paced environment and is passionate about building high-performing teams, we'd love to hear from you. Apply now.
Regional Operations Director in Birmingham employer: PHS Group Limited Careers
At phs Compliance, we offer an exceptional work environment for Electricians in Stevenage, where your expertise is valued and rewarded. With a competitive salary, uncapped bonuses, and comprehensive benefits including a company vehicle for personal use, we prioritise employee well-being and career development. Join our diverse team and enjoy ongoing training opportunities while contributing to a market-leading company dedicated to excellence in electrical testing and inspection.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Director in Birmingham
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Regional Operations Director at PHS Group Limited Careers!
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We think you need these skills to ace Regional Operations Director in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at PHS Group Limited Careers. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
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How to prepare for a job interview at PHS Group Limited Careers
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at PHS Group Limited Careers. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
