At a Glance
- Tasks: Lead a dynamic team of service drivers in waste disposal operations.
- Company: Join phs, a leading provider of Hygiene Services with a diverse workforce.
- Benefits: Enjoy career development, a pension scheme, and 23 days holiday plus perks.
- Other info: Inclusive environment where you can be your true self at work.
- Why this job: Make a real impact while ensuring high-quality service and safety standards.
- Qualifications: 2 years management experience in operations/transport logistics preferred.
The predicted salary is between 36900 - 45100 £ per year.
We have a great opportunity for a Service Manager to join our Operations Team at our Exeter Operation Centre. You’ll be required to manage and support a large team of service drivers who provide vital waste disposal products and services to our customers' premises in the south and beyond.
As a Service Manager at one of our Operations Centres you will be:
- Supporting the Centre Manager in managing productivity levels of the depot to ensure we retain our high quality of service standards.
- Resource planning and supporting the development of all members of our service team.
- Ensuring all processes and procedures are followed and comply with all relevant legislation and all phs Health and Safety policies both at the centre and for all company vehicles.
- Always ensure vehicles and equipment are checked and maintained to keep our colleagues and customers safe.
The ideal candidate for this role will have the following:
- At least 2 years management experience within the operations/transport logistics sector. Transport management experience / CPC preferred but not essential.
- An energetic and inspirational manager with proven ability to lead teams to meet our valued customers' expectations.
- Hold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policy.
- Understand Health & Safety in the workplace, preferably IOSH trained.
- Customer focused.
- Resource and time management skills. Previous transport experience essential.
- Excellent communication skills are essential for this role too.
- I.T. skills.
What benefits can we offer you?
- On-going career development.
- Pension Scheme.
- 23 days holiday plus BH plus holiday buy/sell scheme after 6 months.
- Full company Induction and Training.
- A 24-hour wellbeing helpline.
- Phs Perks with potential savings of £1,000 a year.
- Phs Shop (Discount on household consumables).
Additional Information: A criminal record will not necessarily bar candidates from obtaining employment with phs; however, due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check.
phs was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 62 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Service Manager in Exeter employer: phs Group Careers
At phs Group, we pride ourselves on being an excellent employer, offering our Electricians a competitive salary and a supportive work environment in the Hayes area. With flexible start times, comprehensive tools and equipment provided, and opportunities for career development through ILM certified courses, we ensure our employees feel valued and empowered. Join us to enjoy a fulfilling role that balances job satisfaction with a commitment to customer care and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Exeter
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like phs Group Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at phs Group Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like phs Group Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Manager in Exeter
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to phs Group Careers:This is your chance to really connect with the team at phs Group Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at phs Group Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with phs Group Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show phs Group Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at phs Group Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
