At a Glance
- Tasks: Service and maintain fire and security systems while ensuring client satisfaction.
- Company: Join Photuris, a leader in fire detection and security solutions since 2005.
- Benefits: Earn up to £50,000, enjoy 23 days holiday, and receive performance bonuses.
- Other info: Flexible working hours with opportunities for travel and career growth.
- Why this job: Make a real difference by ensuring safety and security for clients.
- Qualifications: Experience in the Fire & Security industry and strong problem-solving skills.
The predicted salary is between 50000 - 50000 £ per year.
About Us
Established in 2005, Photuris has been delivering top-quality fire detection, suppression, and security solutions. Using advanced technologies, we exceed client expectations and provide peace of mind with tailored solutions for both businesses and homeowners. Our services are designed to ensure regulatory compliance, exceptional service, and prompt response times.
The Role
As a Fire & Security Engineer, you will be responsible for attending service requests from our valued clients. Your role will involve servicing and maintaining addressable and non-addressable fire systems, DDA systems, and security systems.
Key Responsibilities
- Service and maintain fire alarm systems, security alarms, emergency lighting systems, and DDA compliant systems.
- Complete and compile maintenance engineer reports and site survey reports.
- Respond to fault calls for fire alarm systems and security alarm systems.
- Maintain professional and clear customer contact, ensuring timely and accurate responses to all inquiries.
- Build and maintain strong relationships with clients while upholding Photuris’ positive reputation.
- Participate in the on-call rota, weekend work, and overtime as required by the company.
Requirements
- Proven experience in the Fire & Security industry.
- Strong fault-finding skills with the ability to resolve issues logically and efficiently.
- Excellent verbal and written communication skills, including the ability to prepare reports and complete necessary documentation.
- Ability to understand and interpret technical specifications and drawings.
- Initiative-driven with strong attention to detail and excellent organizational and time management skills.
- Educate clients on available system alternatives and solutions when applicable.
Nice to have (not essential)
- EAL BS5839 – Level 3 or FIA 1/2/3/6
- BAFE – Fire Extinguishers
- 18th Edition/Electrical knowledge
- Experience of working with leading manufacturers – Kentec, CTEC, Hochiki, Apollo, Xtralis, Ziton and Gent
Benefits:
- Door to Door Pay
- Salaries up to £50,000
- Call out standby fee £100 per week
- Working away allowance £50 per night
- 23 days holiday, 1 day holiday additional per year up to 28 days PLUS bank holidays
- Day off for your birthday in addition to the above (or another day if this falls on a weekend or bank holiday)
- Performance related bonus
- Engineer Joining bonus of £500
- Sales lead bonus
- Employee Assistance Program Offering guidance and advice on Personal, Health, Legal and Financial queries. Including discounts with leading retailers.
- Salary Sacrifice scheme upon request
Further Information
- Must hold a full UK Driving Licence
- Hours of Work: 40 hours per week, 8:30 am – 5 pm, Monday to Friday.
- Location: North/North West London and surrounding areas, with flexibility to travel throughout the UK as required. Hotel stays may be necessary on an ad-hoc basis.
Fire & Security Field Engineer - Service & Maintenance employer: Photuris Ltd
At Photuris, we pride ourselves on being an exceptional employer, offering a supportive work culture that values employee growth and development. Our competitive benefits package includes door-to-door pay, generous holiday allowances, and performance-related bonuses, all while working in a dynamic environment that prioritises client satisfaction and professional integrity. Join us in North/North West London, where you can make a meaningful impact in the fire and security industry while enjoying the flexibility and camaraderie of a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Field Engineer - Service & Maintenance
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems or technologies mentioned in the job description, make sure to highlight that in conversations. Bring up your fault-finding skills and any relevant certifications during interviews to stand out.
✨Tip Number 3
Be proactive! Don’t wait for job postings to come to you. Check our website regularly for openings and apply directly. Tailor your approach to each role, showing how your experience aligns with their needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Fire & Security Engineer position.
We think you need these skills to ace Fire & Security Field Engineer - Service & Maintenance
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in the Fire & Security industry. We want to see how your skills match up with what we need, so don’t hold back on those relevant roles and responsibilities you've had!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, clarity is key!
Tailor Your Application:Take a moment to tailor your application specifically for us at Photuris. Mention our services and values, and explain how you can contribute to our mission of delivering top-quality fire detection and security solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Photuris Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge about fire and security systems. Be ready to discuss specific systems you've worked with, like addressable fire alarms or DDA compliant systems. This shows you're not just familiar with the basics but can dive into the details.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled faults in fire alarm or security systems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your logical approach to resolving issues efficiently.
✨Communicate Clearly
Since you'll be interacting with clients, practice explaining technical concepts in simple terms. During the interview, focus on your verbal communication skills and how you can maintain professional relationships while educating clients about their options.
✨Be Ready for On-Call Scenarios
Understand that being part of the on-call rota is part of the job. Be prepared to discuss your availability and willingness to work weekends or overtime. Showing that you're flexible and committed can set you apart from other candidates.
