Core Responsibilities Design Team Operations:
- Provide ongoing support and coordination for designers
- Ensure designers understand priorities and workflows
- Facilitate collaboration across a global team
- Foster team culture, communication, and connection
Project & Sprint Management:
- Manage Jira workflows and ticket tracking
- Ensure proper handoffs and linkage of work in Jira
- Track team bandwidth and assignments
- Support sprint cadence and agile practices
- Coordinate reporting and progress tracking
Stakeholder Coordination:
- Work with:
- Product teams
- Engineering teams
- Business stakeholders
- Gather and clarify requirements
- Advocate for design value with stakeholders
Required Skills & Experience Design Tool Familiarity
Candidate does not need to be a designer, but should:
- Be comfortable using:
- Figma
- FigJam
- Especially strong with:
- Whiteboarding
- Workflow mapping
- Facilitation activities in FigJam
UX / Design Process Knowledge
Strong understanding of:
- UX research
- Usability testing
- Design delivery lifecycle
- End-to-end design process management
Soft Skills
- Ability to unify distributed teams
- Strong communication
- Ability to influence difficult stakeholders
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