Essential
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Proven experience as a Scrum Master or Team Coach supporting more than one agile team at the same time, ideally two or three. -
Strong working knowledge of SAFe, including PI Planning, ART events, PI objectives, Coach Sync and Inspect and Adapt. -
Experience coaching Scrum and Kanban practices, a strong definition of done and built-in quality. -
A skilled facilitator, able to run engaging, outcome-focused events both in person and remotely. -
Experience removing impediments and managing cross-team dependencies in a multi-team environment. -
Practical experience of Jira and Confluence, including boards, dashboards and agile reporting, and of using flow metrics. -
Strong coaching, conflict management and communication skills, with the ability to influence without authority.
Desirable
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SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM) certification; PSM or CSM are also welcome. -
Experience in financial services, ideally fund administration, alternative investments or asset servicing. -
Experience of working with distributed or non-co-located squads, and with suppliers. -
Experience of delivery in a regulated environment with evidence and control requirements. -
Experience of coaching teams through AI-assisted ways of working. -
An agile coaching qualification, such as ICAgile Certified Professional in Agile Coaching (ICP-ACC).
Personal Attributes
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A servant leader who puts the squads’ needs first and leads through influence rather than command. -
Empathetic and trusted, building strong relationships across squads and stakeholders. -
Calm and fair in conflict, with the courage to have difficult conversations early. -
Transparent and honest about progress, risks and bad news. -
Curious and committed to continuous improvement, for themselves and for the squads. -
Organised and able to balance the needs of two or three squads without losing focus on any of them. -
Comfortable with ambiguity and change
