Engineering Manager

About Phorest

Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons.

The Opportunity

At Phorest, we create products our clients love and build and run exceptional systems that Phorest and its customers can rely on, helping salons, spas and aesthetic clinics run successful businesses and grow with confidence. Our ambition is to become the number one platform for premium hair, beauty and aesthetics businesses globally. For our Product & Engineering teams, that means understanding the people behind those businesses and building thoughtful, reliable products that make a real difference to how they work.

What You’ll Do

• Build the team from the ground up.
• Partner with our People team to hire and onboard engineers, creating an inclusive environment where people feel supported and can do their best work.
• Coach engineers through regular one‑to‑ones, clear feedback and meaningful development conversations.
• Stay hands‑on. Pair with engineers, unblock the team and contribute to technical design and implementation.
• Shape technical direction. Work with Senior, Staff and Principal Engineers to agree architectural principles and guardrails.
• Turn business needs into a clear plan. Co‑own the roadmap with your Product Manager.
• Deliver in small, valuable slices. Own delivery across more than one area of focus.
• Reduce risk in business‑critical systems. Improve the security, reliability and maintainability of the systems the team owns.
• Partner across the business. Build strong relationships with Customer Success, Finance, Business Systems and Data colleagues.
• Measure what matters. Define success in business outcomes.
• Keep improving how we work. Create clear, sustainable delivery practices.

Who You Are

• Experience: Typically 5+ years in software engineering, including 1–2+ years managing engineers directly or leading a team as a tech lead or engineering manager.
• Technical depth: Strong software engineering foundation, ideally in Java or another JVM‑based language.
• People leadership: Able to coach and develop engineers, create a high trust environment.
• System design: Experience designing API‑driven or event‑based systems and integrations.
• Delivery: Comfortable working with Agile teams to improve delivery.
• Collaboration: Experienced in leading remote‑first teams.
• Mindset: Pragmatic, outcome‑driven and curious.

Preferred Experience

• Experience with CRM, customer success or other enterprise business platforms (Salesforce preferred).
• Experience with billing, payments or other financially sensitive systems.
• Experience modernising or migrating legacy systems incrementally.
• Familiarity with data integration or synchronisation across multiple tools.
• Experience making build‑versus‑buy decisions.
• Experience using AI tools to boost engineering productivity.
• Previous work in SaaS, customer success or operations‑heavy environments.
• Experience with working across multiple countries, cultures and timezones.

You’ll help establish a team that delivers reliably, takes pride in its engineering and supports people to grow. By improving the systems behind Customer Success and Billing, you'll make it easier for Phorest colleagues to support salons throughout their journey with us, while strengthening the foundations of a business‑critical part of our platform.

Benefits

• Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
• As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
• We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
• We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
• We care for your family and provide Enhanced Maternity and Paternity Benefits.
• We provide a great learning environment and extensive development opportunities.
• Phorest employees get 3 moving days.
• Phorest is an equal opportunity employer.
• For this position, flexi-time and working from home is possible.
• We are also open to remote work.