At a Glance
- Tasks: Lead creative operations and manage our global Digital Asset Management platform.
- Company: Join Phorest, a trusted SaaS partner for over 155,000 beauty professionals worldwide.
- Benefits: Enjoy private healthcare, wellness days, competitive pay, and flexible working options.
- Other info: Flexible hours, remote work options, and a supportive environment for personal growth.
- Why this job: Make a real impact in the beauty industry while innovating with AI tools.
- Qualifications: 5+ years in Brand Operations or Digital Asset Management with strong process design skills.
The predicted salary is between 49500 - 60500 £ per year.
About Phorest
Phorest started in 2002 on a busy salon reception desk as a simple text-reminder tool. Today, we're a SaaS company and a trusted partner to over 155,000 hair, beauty and medspa professionals worldwide. Our all-in-one software and AI-driven tools help them manage bookings, take payments, market their services, grow their client base and get the best from their teams. Everything we build helps the salon and medspa industry thrive. We're also a Certified B Corp, and 25% of the company is owned by Phoresters. When the company grows, everyone has a stake in that.
The Opportunity
As the Brand Operations Manager, you’ll turn creative output into an organisational capability, making it effortless for teams across Phorest globally to find, use, and get the most from our brand assets. Sitting within the Brand & Communications team, you will own the end-to-end strategy, structure, and ongoing development of our Digital Asset Management (DAM) platform (Brand Bank) and Notion Brand Hub. By bridging the gap between creative teams and global stakeholders, you will govern asset compliance, enable self-service workflows, streamline creative pipelines, and leverage usage data and AI enablement to guide future asset development.
What You'll Do
- Brand Bank Strategy & DAM Ownership: Own and scale our global DAM system (Brand Bank), establishing intuitive folder structures, taxonomy, tagging, search functionality, and access permissions so assets are easily discoverable, version-controlled, and globally deployable.
- Notion Brand Hub & Self-Serve Enablement: Maintain a central, accessible Notion Brand Hub featuring current guidelines, campaign launch kits, and reusable templates to reduce unnecessary creative requests and empower teams to work independently and consistently.
- Governance, Standards & Rights Management: Define clear standards for file naming, version control, review cycles, and archiving. Put practical processes in place to support brand consistency, usage compliance, and rights management across all global markets.
- Creative Workflow & Delivery Management: Lead the operational coordination of core brand building blocks (e.g., global photography banks, presentation decks, product visuals) from briefing through to delivery, eliminating bottlenecks and strengthening accountability against agreed service levels.
- Stakeholder Alignment & Feedback Loops: Build close partnerships across Creative, Marketing, Product, and regional teams. Establish regular feedback loops to identify common requests, missing resources, and barriers to self-service.
- Reporting & Data Insights: Track and report on asset usage, adoption, and resource gaps using platforms like Looker, delivering actionable insights to guide future creative production and resource allocation.
- AI Enablement & Continuous Improvement: Identify, test, and embed practical AI applications into creative operations to improve discoverability, reduce repetitive tasks, and drive continuous workflow enhancements with proper quality and brand safeguards.
Who You Are
- 5+ years of experience in Brand Operations, Creative Operations, or Digital Asset Management with a proven track record of leading complex, global operational initiatives.
- DAM & Tooling Mastery: Deep expertise implementing and managing DAM systems (metadata, taxonomy, access control) and strong fluency with tools like Notion, Looker, and modern project management software.
- Creative Operations Understanding: Comprehensive understanding of the end-to-end creative production lifecycle—from brief intake and resource planning through execution, version control, and asset archiving.
- Operational Discipline & Process Design: Skilled at building clear, scalable processes, establishing service levels, and maintaining operational rigor that works in practice.
- Data-Informed & Strategic Thinking: Ability to combine asset usage data with stakeholder feedback to solve problems, connect operational decisions to business priorities, and guide creative strategy.
- Enablement & Service Mindset: High empathy and collaboration skills; dedicated to understanding team pain points and building intuitive resources that make colleagues' daily work easier.
- Innovation & AI Curiosity: Curious about emerging AI tools and eager to experiment with practical applications to improve creative workflows and self-service capabilities.
Benefits
Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service. As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. We help you travel by providing a bike to work scheme as well as tax saver transport tickets. We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause. We care for your family and provide Enhanced Maternity and Paternity Benefits. We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning. Moving house? Phorest employees get 3 moving days. Phorest is an equal opportunity employer.
For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Brand Operations Manager in Belfast employer: Phorest
Phorest is an exceptional employer that prioritises employee wellbeing and growth, offering comprehensive benefits such as private healthcare, wellness days, and extensive development opportunities. With a flexible, remote-friendly work culture, employees are empowered to thrive in a fast-paced environment while making a meaningful impact in the beauty industry. Join us to be part of a mission-driven team that values innovation, diversity, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Operations Manager in Belfast
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Phorest and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Phorest are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Phorest on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Phorest. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Brand Operations Manager in Belfast
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Phorest. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Phorest:Show us that you’ve done your homework! In your application, briefly mention what you admire about Phorest’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Phorest
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Phorest will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Phorest, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
