Account Executive - PhorestPay (London)

About Phorest

Phorest powers over 11,000 hair, beauty, and medi-spa businesses using our software across the globe. Our aim is to capture 25% of the market globally — that’s one million businesses and a billion-dollar company. We’re continuing to grow and are excited to add a new member to the team. You’ll join a group of highly motivated individuals working together to help Phorest grow even faster.

The Opportunity

We’re looking for someone passionate about driving Phorest’s growth in payments and helping salons and medi-spa businesses succeed. As a PhorestPay Account Executive, you’ll manage existing customer relationships and identify opportunities to expand adoption of the PhorestPay solution. You’ll guide salons and medi-spa clinics through adopting PhorestPay, clearly communicating the commercial value it brings and helping businesses unlock new revenue opportunities through payments. Working closely with teams across Customer Success (CSM), Pricing, Marketing, Finance, and Payments Operations, you’ll play an important role in expanding PhorestPay across the UK.

What You’ll Do

• Proactively identify opportunities to increase adoption of the PhorestPay solution across our salon and medi-spa customer base, guiding businesses from initial interest through to successful setup and ongoing usage.
• Act as a trusted advisor to salon and clinic owners, understanding their business needs and positioning PhorestPay as a payments solution that drives operational efficiency and revenue growth.
• Build strong relationships with customers to uncover blockers, feedback, and opportunities, ensuring insights are captured and shared to inform future payments development.
• Collaborate closely with internal stakeholders across CSM, Pricing, Marketing, Finance, and Payments Operations to maximise adoption opportunities and ensure a seamless customer experience.
• Partner with the Customer Success (CSM) team to identify growth opportunities within existing accounts and drive increased value through Phorest’s payments ecosystem.
• Develop strong knowledge of Phorest’s payments partners and apply a customer-first mindset to all commercial conversations.
• Own forecasting and pipeline management, consistently working towards and achieving ARR growth targets through increased PhorestPay adoption.

Who You Are

• 2+ years’ experience in Sales or Account Management within fintech, payments, SaaS, or a technology-led commercial environment, with exposure to solution or consultative selling.
• Strong commercial and numerical acumen, with the ability to understand revenue models, pricing structures, and the financial impact of payments products.
• Experience owning pipeline, forecasting revenue, and achieving ARR targets within a structured sales environment.
• Comfortable positioning payments or financial solutions and identifying opportunities to grow revenue within an existing customer base.
• A credible relationship builder who can influence salon or clinic owners through insight, trust, and value-led conversations.
• Highly organised and proactive, comfortable collaborating cross-functionally in a fast-moving environment.
• Proficient in G Suite tools (Docs, Sheets, Slides) and CRM systems to manage pipeline, reporting, and customer insights.
• Motivated by targets, growth, and commercial impact, with an interest in the hair, beauty, and medi-spa industry and helping businesses succeed.
• Relevant industry experience would be a plus.

Benefits

• Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
• As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
• We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
• We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
• We care for your family and provide Enhanced Maternity and Paternity Benefits.
• We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.
• Moving house? Phorest employees get 3 moving days.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.