Talent Development Program Manager in Leatherhead

About Phorest

Phorest powers 12,000 hair and beauty salons, spas and medi‑aesthetic clinics using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion‑dollar company.

The Opportunity

This role will help to shape how Phorest grows, building values‑led talent practices that turn our ambition into everyday leadership and employee experiences. You’ll help leaders and teams do their best work by creating practical, high‑impact enablement and talent programmes that build capability, strengthen collaboration, and improve outcomes for customers and the business. You’ll play a key role in embedding AI into how we develop our people and how work gets done – with a focus on learning‑by‑doing, the employee experience, and having a real impact.

What You'll Do

• Manage and enhance learning and talent management programs: planning, employee communications, scheduling, facilities set‑up, updating materials, and co‑facilitation to run high‑impact programmes like internal mentoring and leadership development.
• Build new leader and employee enablement tools and programmes that genuinely impact the business.
• Enable AI adoption and embed AI into talent development in a practical way.
• Own our talent development tooling: take ownership of the tools and systems we use to deliver and scale leadership and employee development (e.g., Culture Amp, Notion, internal learning resources and enablement) and keep innovating to improve how we work.
• Support programme delivery: partner with the Senior Talent Development Partner, Talent Development Director, and the wider People team to deliver high‑impact talent initiatives and learning experiences.
• Facilitate workshops: facilitate employee sessions that build capability, strengthen alignment and reinforce our culture.
• Measure and improve: use feedback and data to iterate quickly and keep what we deliver relevant and valuable.

Who You Are

• 5+ years of programme/project management experience within a People or L&D function, or equivalent experience in another business function combined with a strong, proven passion for talent development, enablement, or organisational growth.
• You’re organised, focus on quality and consistently follow through.
• You like variety and ownership in your work and enjoy a fast pace.
• You keep the big picture in mind and understand the value of talent development in the bigger picture.
• You enjoy building and improving things: programmes, templates, and ways of working that make life easier as we scale.
• You’re AI‑curious and practical.
• You like testing what works and helping others use AI effectively and confidently with the ability to critically evaluate what you create.
• You keep the end user in mind: you build enablement that’s simple, genuinely useful and easy to act on.
• You’re a real team player: collaborative, have a can‑do attitude, and happy to roll up your sleeves to get things done.
• You bring a growth mindset: you’re curious, open to feedback and always looking to learn and improve.
• Learning facilitation experience is a plus.

Benefits

• You will receive private healthcare and an employee assistance program.
• Two wellness days and a free online GP service.
• Competitive compensation, an Employee Share Purchase Scheme, pension, life assurance and income protection.
• Bike‑to‑work scheme and tax‑saver transport tickets.
• Two weeks leave for fertility treatment, pregnancy loss and menopause.
• Enhanced maternity and paternity benefits.
• Development opportunities including LinkedIn Learning.
• Three moving days for relocation.

Phorest is an equal opportunity employer. For this position, flexi‑time and working from home is possible. We are also open to remote work.