At a Glance
- Tasks: Lead and mentor a dynamic engineering team in fintech payments.
- Company: Join Phorest, the top salon software brand powering thousands of businesses globally.
- Benefits: Enjoy private healthcare, wellness days, competitive pay, and extensive development opportunities.
- Other info: Flexible working options available, including remote work and a supportive culture.
- Why this job: Shape the future of payment solutions while making a real impact in the beauty industry.
- Qualifications: 2+ years in leadership, strong software design skills, and experience in fintech.
The predicted salary is between 70000 - 90000 £ per year.
About Phorest
Phorest Salon Software powers over 11,000 hair and beauty salons in various countries and processes 7 million appointments a month for consumers. Phorest is the number 1 salon software brand for premium independent salons and aims to become a platform for other companies to build applications for premium salons.
The Opportunity
Phorest is expanding its Payments solutions, delivering both online and in-store payment experiences to thousands of businesses daily. As an Engineering Manager, you will lead one of the teams within the Pay Pillar, which currently consists of three teams. Your expertise in delivering high-quality, reliable fintech products will play a key role in scaling and improving our payments infrastructure. Your primary responsibility will be to grow, coach, and motivate a team of engineers, helping them achieve their individual goals while driving Phorest’s broader objectives.
What You’ll Do
- People Management & Leadership: Lead, mentor, and develop an engineering team within the Pay Pillar. Foster a culture of continuous learning, personal growth, and open communication to enhance team engagement and performance. Actively participate in recruiting, onboarding, and building a diverse and inclusive team.
- Technical Leadership & Execution: Provide strong technical guidance, ensuring best practices, scalability, and maintainability in all solutions. Work closely with the Principal Engineer to prioritize and address technical challenges effectively. Contribute hands‑on where needed—reviewing code, supporting system design, and guiding the team in building complex distributed systems.
- Cross‑Functional Collaboration: Partner with Product Managers, Designers, and other Engineering teams to deliver cohesive, high‑quality solutions. Ensure technical solutions align with business goals and provide seamless payment experiences for our clients.
- Operational Excellence & Observability: Champion the observability strategy, ensuring service level objectives (SLOs) are defined and met. Implement robust monitoring tools to proactively detect and address system issues. Establish effective escalation processes and advocate for operational excellence within the team.
- Project & Process Management: Drive the execution of key technical projects, ensuring timely delivery while maintaining quality. Identify bottlenecks, improve processes, and ensure the team follows software delivery best practices. Regularly report to the Senior Engineering Manager on progress, strategy, and team challenges requiring support.
Who You Are
- 2+ years demonstrated impact in a similar leadership role, at scale and having direct reports.
- Bachelor's Degree in Computer Science or a similar related field.
- Strong proficiency and 5 years of professional experience with object-oriented software design (for example Java, Kotlin, Ruby).
- Experience designing scalable resilient solutions ideally in the fintech domain.
- The ability to collaboratively lead the evolution of your team’s strategy, setting unambiguous roadmaps and goals for the team and then delivering on them in a healthy, predictable and sustainable way.
- You should be comfortable coaching team members and communicating expectations clearly.
- Proven history of building close working relationships with product counterparts and external stakeholders.
- Strategic thinker, with an ability to express and convey thoughts in meaningful ways in a fast-paced and evolving environment.
- Experience working with and managing Agile teams, as well as driving improvement across the whole development process.
- Experience developing and supporting engineers in their personal growth and career progression.
- You foster an environment where communication, teamwork, and collaboration are rewarded.
- Experience with monitoring and observability tools.
Benefits
Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service. We offer competitive compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. We support travel with a bike to work scheme and tax saver transport tickets. We provide enhanced maternity and paternity benefits and a great learning environment with extensive development opportunities.
Phorest is an equal opportunity employer. For this position, flexi-time and remote work options are available. If you think you have what it takes, please get in touch. We'd love to have a chat and see if you could be a great fit.
Engineering Manager - Pay in Leatherhead employer: Phorest Software
Phorest is an exceptional employer that prioritises employee wellbeing and growth, offering comprehensive benefits such as private healthcare, wellness days, and extensive development opportunities. With a culture that fosters continuous learning and collaboration, employees are empowered to thrive in their roles while contributing to innovative fintech solutions that impact thousands of businesses globally. The flexibility of remote work and a supportive environment for personal circumstances further enhance the appeal of joining our dynamic team.
