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For Companies At a Glance
- Tasks: Support trading platforms and troubleshoot financial applications like BlackRock Aladdin and Bloomberg.
- Company: Join the UK's largest long-term savings and retirement business with a commitment to net zero by 2050.
- Benefits: Enjoy a competitive salary, generous holiday, private medical insurance, and a range of corporate perks.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact in finance.
- Qualifications: Experience in financial services and knowledge of trade floor applications are essential.
- Other info: Diversity and inclusion are key; we welcome all applicants who can add value.
The predicted salary is between 40000 - 55000 £ per year.
Salary & Benefits: £40,000 – 55,000 (subject to experience) + asset management bonus, excellent pension scheme, private medical insurance, electric vehicle scheme, 38 days holiday incl. Bank Holidays (pro-rated), plus 12x salary life assurance, career breaks, income protection, 3x volunteering days, and more!
Job Type: Permanent
Location: This role is based in our London / Birmingham / Edinburgh office, with travel between our Phoenix offices in Edinburgh, Wythall, and Telford.
Who are we? We aim to be the best place that any of our 6,600 colleagues have ever worked. We’re the UK’s largest long-term savings and retirement business, offering products across our leading brands: Standard Life, SunLife, Phoenix Life, and ReAssure. About 1 in 5 UK people has a pension with us. As a FTSE 100 company, we are committed to transitioning our portfolio to net zero by 2050.
The Role: We are seeking a passionate, self-motivated, and skilled Trade Floor Application Support Analyst to join our Asset Management Business Technology Solutions team. The successful candidate will support various financial applications including BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, and Microsoft Excel. They should have an understanding of these systems, troubleshooting skills, and the ability to train end-users.
Key Responsibilities
- Technical
- Provide support for trading platforms: BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, LSEG Workspace, AWS, Lipper, BT Turrets, file transfer, and Microsoft Excel.
- Troubleshoot and resolve issues promptly.
- Manage application access.
- Monitor system performance and proactively address potential issues.
- Operational
- Collaborate with end-users to understand needs and provide solutions.
- Conduct training sessions for end-users.
- Maintain documentation and knowledge base.
- Stay updated on industry trends and best practices.
- Proactively seek automation opportunities for system and service improvements.
Experience (Essential)
- Experience in Financial Services / Asset Management.
- Knowledge of trade floor applications: BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, AWS/Azure, Microsoft Excel.
- Ability to troubleshoot, resolve issues, and train end-users.
- Experience leading a technical area with a focus on delivering high-quality, responsive IT services.
Technical Capability
- Supporting BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, Microsoft Excel, AWS, or Azure; certifications are desirable.
- Knowledge of financial markets and trading processes.
- Awareness of digital workplace strategies and Microsoft MMD.
Personal Attributes
- Proactive, anticipating system and process improvements.
- Effective in managing unexpected situations and problems.
- Strong stakeholder management, communication, analytical, influencing, and facilitation skills.
- Ability to manage multiple tasks under pressure.
Qualifications
- Ideally a Bachelor's degree in Finance, Computer Science, Information Technology, or a related field.
We Want To Hire The Whole Version Of You: We are committed to diversity and inclusion. If your experience differs from the advertised criteria but you believe you can add value, we encourage you to apply. Please inform us if you need adjustments during the recruitment process.
Trade Floor Support Analyst, Asset Management (Blackrock Aladdin exp. required) employer: Phoenix
Contact Detail:
Phoenix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Floor Support Analyst, Asset Management (Blackrock Aladdin exp. required)
✨Tip Number 1
Familiarise yourself with BlackRock Aladdin and other trading platforms mentioned in the job description. Having hands-on experience or even completing online courses related to these systems can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals already working in asset management or financial services. Attend industry events or join relevant online forums to connect with people who can provide insights about the role and potentially refer you.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Be ready to share specific examples of how you've resolved issues in previous roles, especially related to financial applications, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your proactive approach by thinking of potential improvements for existing processes or systems. During interviews, mention any ideas you have for enhancing efficiency or user experience, as this aligns with the company's focus on innovation.
We think you need these skills to ace Trade Floor Support Analyst, Asset Management (Blackrock Aladdin exp. required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with financial applications, especially BlackRock Aladdin and other tools mentioned in the job description. Use specific examples to demonstrate your troubleshooting skills and ability to train end-users.
Craft a Strong Cover Letter: In your cover letter, express your passion for asset management and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined, particularly your familiarity with trading platforms and your proactive approach to problem-solving.
Highlight Technical Skills: Clearly list your technical skills related to the job, such as your experience with Bloomberg, Tradeweb, and Microsoft Excel. If you have any certifications, be sure to include them as they can set you apart from other candidates.
Showcase Soft Skills: The role requires strong communication and stakeholder management skills. Provide examples in your application that demonstrate your ability to manage multiple tasks under pressure and your effectiveness in collaborating with end-users.
How to prepare for a job interview at Phoenix
✨Know Your Applications
Make sure you have a solid understanding of the key applications mentioned in the job description, especially BlackRock Aladdin. Be prepared to discuss your experience with these tools and how you've used them in previous roles.
✨Demonstrate Troubleshooting Skills
Prepare examples of how you've successfully resolved technical issues in the past. Highlight your problem-solving approach and any specific methodologies you follow when troubleshooting.
✨Showcase Your Communication Skills
As this role involves training end-users and collaborating with stakeholders, be ready to demonstrate your communication skills. You might be asked to explain a complex concept simply, so practice articulating your thoughts clearly.
✨Stay Updated on Industry Trends
Research current trends in asset management and financial technology. Being knowledgeable about recent developments will show your passion for the industry and your commitment to continuous learning.
