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- Tasks: Implement and optimise Salesforce Marketing Cloud solutions to enhance customer engagement.
- Company: Join Phoenix Group, a leading FTSE 100 retirement and savings business.
- Benefits: Up to £65,000 salary, 16% bonus, 38 days leave, and private medical cover.
- Why this job: Be part of a team driving innovative marketing strategies for iconic brands.
- Qualifications: Expertise in Salesforce Marketing Cloud and strong digital marketing skills required.
- Other info: Flexible working options available; we value diversity and inclusion.
The predicted salary is between 43200 - 78000 £ per year.
Location and flexible working
Edinburgh or London. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.
Job Type
Permanent
Closing Date
28th July
Salary and benefits
Up to £65,000 dependent upon experience plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more
Recruiter
Douglas Smith
We have an incredible opportunity to join us here at Phoenix Group as a Salesforce Marketing Cloud Consultant within our Pension and Savings Division.
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked. We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
The role
You will be responsible for implementing, optimizing, and managing Salesforce Marketing Cloud solutions for businesses which help organizations design automation strategies, execute personalized customer journeys, and leverage data-driven insights to improve engagement and ROI. Will you be supporting our iconic Standard Life brand and is at the forefront of delivering on our ambitious plans.
You will be the Marketing Cloud platform owner, setting out platform architecture, governance, roadmap, config, and admin along with developing and delivering the roadmap for continually unlocking features and increasing integrations with new touchpoints. You will be designing and delivering solutions using Email Studio, Mobile Studio, Automation Studio and Journey Builder and provide advice on how to optimise further and flow of data from various sources into the CDP.
Along with leading requirements gathering, solution design and configuration of the Marketing Cloud platform and documenting all configurations, customizations, and campaign processes including setting up objects, fields, workflows, and automation along with implementing and maintaining security protocols to protect sensitive customer data and ensuring compliance with data privacy regulations.
What We’re Looking For
- Expertise in Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, etc.) and knowledge of AMPscript, HTML, CSS, and SQL for email personalization and automation
- Experience with API integrations and data extensions in Salesforce Marketing Cloud along with knowledge of the Salesforce tool set including Data Cloud and CRM
- Understanding of customer segmentation, lifecycle marketing, and multi-channel campaigns
- Experience with marketing analytics tools (Google Analytics, Datorama, Tableau)
- Strong understanding of digital marketing KPIs including email marketing, PPC, and other marketing conversion metrics
- Excellent interpersonal and communication skills, with the ability to build rapport and influence at all levels of an organization
- Ability to communicate complex concepts to non-technical stakeholders
Our commitment
We Want To Hire The Whole Version Of You. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We’re reviewing applications as they come in, so apply early to avoid missing out.
Find out more
- Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
- Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us
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Marketing Cloud Consultant employer: Phoenix
Contact Detail:
Phoenix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Cloud Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees at Phoenix Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Marketing Cloud Consultant role.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce Marketing Cloud skills. Be ready to discuss specific projects where you've implemented Email Studio or Journey Builder, and how you tackled challenges along the way.
✨Tip Number 3
Showcase your passion for digital marketing! During interviews, share your insights on the latest trends in customer engagement and how you can leverage data-driven strategies to improve ROI for Phoenix Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Phoenix Group family.
We think you need these skills to ace Marketing Cloud Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marketing Cloud Consultant role. Highlight your experience with Salesforce Marketing Cloud, especially with Email Studio and Journey Builder. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any relevant projects or achievements that showcase your expertise.
Showcase Your Technical Skills: Since this role involves a lot of technical know-how, be sure to highlight your skills in AMPscript, HTML, CSS, and SQL. We love seeing candidates who can communicate complex concepts clearly, so don’t shy away from sharing examples of your work!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need there. Plus, we’re reviewing applications as they come in, so don’t wait too long!
How to prepare for a job interview at Phoenix
✨Know Your Salesforce Marketing Cloud Inside Out
Make sure you brush up on your knowledge of Salesforce Marketing Cloud, especially Email Studio, Journey Builder, and Automation Studio. Be ready to discuss how you've used these tools in past projects and how they can be leveraged to enhance customer journeys.
✨Showcase Your Technical Skills
Prepare to demonstrate your understanding of AMPscript, HTML, CSS, and SQL. You might be asked to explain how you would use these skills for email personalisation and automation, so have some examples ready that highlight your technical prowess.
✨Understand the Business Context
Familiarise yourself with Phoenix Group's mission and values, especially their commitment to sustainability and customer engagement. Being able to connect your role as a Marketing Cloud Consultant to their broader goals will show that you're not just technically skilled but also aligned with their vision.
✨Communicate Clearly and Confidently
Practice explaining complex concepts in simple terms, as you'll need to communicate with non-technical stakeholders. Use clear examples from your experience to illustrate your points, and don’t shy away from asking questions to engage your interviewers.