Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support IT Planning, Performance Reporting, and Resource Management for Group IT.
- Company: Join Phoenix Group, a leading FTSE 100 savings and retirement business.
- Benefits: Enjoy flexible working, competitive salary, private medical cover, and 38 days annual leave.
- Why this job: Be part of a team driving impactful change towards net zero by 2050.
- Qualifications: Experience in resource planning, data analysis, and communication skills required.
- Other info: Open to applicants from all backgrounds; adjustments available during recruitment.
The predicted salary is between 34400 - 44000 £ per year.
Job Description
We have an incredible opportunity to join us here at Phoenix Group as a IT Planning and Performance Analyst to join our IT Performance and Commercial function function.
Job Type : Permanent
Location: This role could be based in either our Birmingham, Telford, Edinburgh or London offices with time spent working in the office and at home.
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.
Closing Date: 03/09/2025
Salary and benefits: £34,400 – £44,000 plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked.
We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
The Role
The IT Performance and Commercial function is part of Group IT and is responsible for overseeing and ensuring that Group IT operates effectively as a business. The function is made up of a number of core disciplines; IT Planning & Performance, IT Finance Management & Control, IT Risk & Assurance and IT Strategic Supplier Management.
The IT Planning and Performance Analyst is a key member of the team who support in ensuring that the operational heartbeat is effectively supported across key dimensions of
- IT Planning
- IT Performance Reporting
- IT Resource Management & Operational Capacity
- Communication and Engagement coordination for Group IT Operating Model
Key Accountabilities
- Group IT Planning: undertaking supporting analysis which supports the development of the Group IT operational business plan
- Group IT Reporting: collating and producing high quality MI on a timely basis to facilitate decision making and support trend analysis (e.g. monthly scorecards)
- Resource Management & Operational Capacity : creating and maintaining reporting that allows regular assessment of capacity in line with AOP and financial assumptions around FTE and recharge.
- Communication and Engagement : acting as a key point of contact for internal communication within Group IT, contributing to the creation and distribution of internal newsletters, emails, and other communication materials to promote key initiatives, updates, and IT accomplishments. Measuring the effectiveness of internal communication strategies and recommend improvements.
- Operating Model: assist in the production of artefacts that help to describe how Group IT operates and where required, support with analysis and assessment of broader operating model change activities
What are we looking for?
- Experience of resource and capacity planning activities
- Excellent data and analysis skills experience of analysis tools to support report production (e.g. Excel, Power BI)
- Ability to interpret MI and data trends and present back to the business
- Proven experience in providing contributing to colleague engagement and creation comms
We Want To Hire The Whole Version Of You.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.
Find out more about
- Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
- Find or get answers from our colleagues:
#J-18808-Ljbffr
IT Planning & Performance Analyst employer: Phoenix
Contact Detail:
Phoenix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Planning & Performance Analyst
✨Tip Number 1
Familiarise yourself with the key responsibilities of the IT Planning & Performance Analyst role. Understanding the nuances of IT resource management and operational capacity will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your data analysis skills, particularly with tools like Excel and Power BI. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Phoenix Group, especially those in IT roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 4
Prepare to discuss your experience with internal communications and colleague engagement strategies. Highlighting your ability to contribute to effective communication within a team can resonate well with the hiring managers.
We think you need these skills to ace IT Planning & Performance Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the IT Planning & Performance Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in resource and capacity planning, data analysis, and communication strategies. Use specific examples to demonstrate your skills in these areas.
Showcase Technical Skills: Mention your proficiency with analysis tools such as Excel and Power BI. Provide examples of how you have used these tools to produce reports or analyse data trends in previous roles.
Personalise Your Application: Address your application to the hiring team at Phoenix Group and express your enthusiasm for the role. Mention why you want to work for them specifically and how you can contribute to their goals.
How to prepare for a job interview at Phoenix
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the IT Planning & Performance Analyst. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as resource management and operational capacity.
✨Showcase Your Analytical Skills
Since the role requires excellent data and analysis skills, be ready to provide examples of how you've used tools like Excel or Power BI in previous roles. Discuss specific projects where your analytical abilities led to successful outcomes.
✨Prepare for Communication Scenarios
As communication is a key part of this role, think about times when you've effectively communicated complex information to different stakeholders. Prepare to share these experiences and how they contributed to colleague engagement and understanding.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT performance strategies and how the team collaborates within Group IT. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
