At a Glance
- Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
- Company: Join Castle Pubs, where every pub has its own unique story.
- Benefits: Amazing progression opportunities, discounts, team socials, and a supportive work environment.
- Other info: Promote from within, with over 150 Assistant Managers promoted last year!
- Why this job: Be a part of a vibrant team and make every guest feel welcome.
- Qualifications: Management experience and strong communication skills.
The predicted salary is between 24000 - 30000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Assistant Manager at the Phoenix, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like-minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.
WHAT’S IN IT FOR ME?
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS ASSISTANT MANAGER YOU’LL…
- Use your management experience to support the General Manager in the day-to-day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Lead the team to deliver moments that WOW our guests, keeping them coming back.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Assistant Manager employer: Phoenix
At Castle Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality and teamwork thrive. As an Assistant Manager, you'll benefit from amazing progression opportunities, with over 150 promotions to General Manager last year alone, alongside generous discounts across our brands, team socials, and a supportive environment that values your growth and well-being. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in a unique pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with staff and regulars to understand the vibe and what makes each place unique. This will help you connect during interviews and show your genuine interest.
✨Tip Number 2
Be ready to showcase your personality! When you apply through our website, let your character shine through. We want to see how you can bring that pints of personality to the team and create a welcoming atmosphere for guests.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you’ve led a team or resolved conflicts. We love hearing about how you’ve motivated others and delivered excellent service, so have those stories ready to share.
✨Tip Number 4
Follow up after your application! A quick message expressing your enthusiasm can set you apart. It shows you’re keen and ready to jump in, which is exactly the kind of attitude we’re looking for at Castle Pubs.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.
Show Your Passion:We love seeing enthusiasm! Make sure to highlight your passion for hospitality and how you can motivate a team to deliver that excellent guest experience we’re all about.
Be Yourself:We want to know the real you! Don’t be afraid to let your unique personality come through in your answers. Remember, we’re looking for pints of personality!
Apply Through Our Website:For the best experience, make sure to apply through our website. It’s mobile-friendly and takes just 2 minutes to complete – we can’t wait to hear from you!
How to prepare for a job interview at Phoenix
✨Know the Company
Before your interview, take some time to research Castle Pubs and their unique atmosphere. Understanding their values and what makes each pub special will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to support the General Manager and lead your team. Be ready to share specific examples from your past experiences where you've successfully motivated a team or handled a challenging situation. This will demonstrate your capability and readiness for the role.
✨Emphasise Guest Experience
Since delivering excellent guest experiences is key, think of times when you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to service and how you can contribute to creating memorable moments for guests.
✨Be Yourself
Castle Pubs values individuality, so don’t be afraid to let your personality shine through! Be authentic in your responses and show them who you are. This will help you stand out and align with their culture of supporting and valuing team members.
