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- Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
- Company: Join Castle Pubs, where every pub has its own unique story.
- Benefits: Massive discounts, career progression, and a fun team environment await you!
- Other info: Enjoy 28 days paid holiday, gym discounts, and even free shares!
- Why this job: Be a part of a vibrant team and make a real impact on guest satisfaction.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Assistant Manager at the Phoenix, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.
WHAT’S IN IT FOR ME?
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares!
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS ASSISTANT MANAGER YOU’LL…
- Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Lead the team to deliver moments that WOW our guests, keeping them coming back.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Assistant Manager employer: Phoenix
Contact Detail:
Phoenix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before you apply, check out Castle Pubs on social media or their website. Understanding their vibe will help you tailor your approach and show them you're a perfect fit.
✨Tip Number 2
Practice your pitch! You might not need a CV, but being able to talk about your experience and how it relates to the Assistant Manager role is key. Keep it concise and focus on how you can motivate and inspire a team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at Castle Pubs and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll be one step closer to joining a fantastic team. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Passion: Let your enthusiasm shine through! Talk about your love for hospitality and how you can motivate a team. We’re looking for that spark that shows you’re ready to lead and inspire others.
Highlight Your Experience: Even though you don’t need a CV, make sure to mention any relevant experience you have in management or customer service. Share specific examples of how you've made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super straightforward and ensures your application gets to us quickly. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Phoenix
✨Know the Company Culture
Before your interview, take some time to research Castle Pubs and their unique atmosphere. Understanding their values and what makes each pub special will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to support the General Manager and lead your team. Be prepared to share specific examples from your past experiences where you've successfully motivated a team or handled a challenging situation. This will demonstrate your capability and readiness for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Emphasise Your Passion for Guest Experience
Since the role focuses on delivering excellent guest experiences, be ready to discuss your passion for hospitality. Share stories that highlight your commitment to customer service and how you’ve gone above and beyond to create memorable moments for guests.