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- Tasks: Oversee daily operations and ensure efficient service delivery in the concrete industry.
- Company: Join Phoenix Weighing Services, a leader in industrial weighing solutions.
- Benefits: Competitive salary, company vehicle, 25 days holiday, and hybrid working options.
- Why this job: Lead a dynamic team and make a real impact in the construction materials sector.
- Qualifications: Experience in the concrete industry and strong leadership skills required.
- Other info: Enjoy a hands-on role with excellent career growth opportunities.
The predicted salary is between 42000 - 60000 £ per year.
Phoenix Weighing Services specialise in the supply of industrial weighing equipment and services to the construction materials sector, in particular readymixed and precast concrete production, ashpalt plants, potteries, brick, pipe and rooftile manufacturers
Job Purpose
The Operations Manager will be responsible for overseeing the day-to-day operational functions of the business, ensuring the efficient delivery of services, resource management, and maintaining high customer satisfaction levels. This role requires strong leadership, a hands-on approach, and an understanding of the concrete industry.
Key Responsibilities
- Manage daily operations including scheduling of installations, calibrations, and maintenance of weighing systems.
- Act as the primary point of contact for key customer accounts.
- Coordinate and manage field service engineers, ensuring service quality and timely delivery.
- Maintain strong working relationships with customers.
- Ensure all activities comply with health & safety and industry regulations.
- Prepare and monitor KPIs to ensure operational targets are met.
Required Skills and Experience
Industry Experience:
- Proven experience in the concrete industry is essential.
Customer-Facing:
- Comfortable in a client-facing role with the ability to build strong, long-term relationships.
- Professional communication and interpersonal skills are a must.
Hands-On Attitude:
- Willingness to be actively involved in day-to-day operations, site visits, and problem-solving.
Communication Skills:
- Strong verbal and written communication skills for both technical and non-technical audiences.
- Ability to convey instructions clearly and confidently to internal teams and clients.
Leadership & Organisation:
- Experience of managing and motivating small to medium-sized teams.
- Strong organisational and time-management skills.
IT & Systems:
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
What We Offer
- Competitive salary – circa £53K
- Company vehicle or car allowance.
- 25 days holiday + bank holidays.
- Pension scheme.
- Hybrid working options.
Job Types: Full-time, Permanent
Pay: Up to £53,000.00 per year
Benefits:
- Company car
- Company pension
- On-site parking
Work Location: Hybrid remote in Swadlincote DE12 7HA
Operations Manager employer: Phoenix Weighing Services Ltd
Contact Detail:
Phoenix Weighing Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching Phoenix Weighing Services and the concrete industry. We want you to show off your knowledge and passion during those chats, so dive deep into their services and how you can contribute!
✨Tip Number 3
Practice your communication skills! Since this role is customer-facing, we suggest you rehearse how you’d explain technical concepts in simple terms. This will help you shine in interviews and demonstrate your ability to connect with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely interested in joining our team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in the concrete industry and any relevant customer-facing roles. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your hands-on attitude and leadership skills. Tell us why you’re passionate about the concrete industry and how you can contribute to our team at Phoenix Weighing Services.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and teams, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Phoenix Weighing Services Ltd
✨Know Your Industry
Make sure you brush up on your knowledge of the concrete industry. Understand the key players, current trends, and challenges. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Be ready to discuss your hands-on approach and how you motivate others to achieve operational targets. This is crucial for the Operations Manager position.
✨Customer Relationships Matter
Think of specific instances where you've built strong relationships with clients. Be prepared to share how you handled customer concerns and ensured satisfaction. This will highlight your customer-facing skills, which are essential for this role.
✨Be Ready with KPIs
Familiarise yourself with key performance indicators relevant to operations management. Be ready to discuss how you've monitored and achieved KPIs in previous roles. This shows that you understand the importance of metrics in driving operational success.