At a Glance
- Tasks: Manage product backlogs and prioritise work to deliver value for customers.
- Company: Join Phoenix, a leader in digital transformation for the UK public sector.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Diverse team culture that values different perspectives and experiences.
- Why this job: Shape innovative products and make a real impact in the public sector.
- Qualifications: Experience as a Product Owner or Business Analyst in Agile environments.
The predicted salary is between 54000 - 66000 £ per year.
Description
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies.
We are now hiring a
Product Owner to join our product and delivery function, helping to ensure our teams deliver valuable outcomes that align with business priorities and customer needs.
This role focuses on managing and prioritising work for delivery teams, ensuring colleagues have clear direction, context and objectives.
Working closely with stakeholders, Business Analysts and delivery teams, you will help translate business needs into actionable work that delivers measurable value.
You will play an important role in shaping priorities, supporting delivery and continuously improving how products and teams operate.
What will you be doing?
- Backlog Management & Prioritisation
- Own and manage the product backlog for your product or workstream.
- Prioritise work based on business value, urgency and dependencies.
- Ensure backlog items are clearly defined, refined and ready for delivery.
- Review and adjust priorities as requirements and business needs evolve.
- Maintain alignment between delivery priorities and the wider product roadmap.
- Delivery Support
- Work closely with Developers, Testers, Business Analysts and Delivery Managers to support successful delivery.
- Provide clarity on priorities, scope and expected outcomes.
- Participate in Agile ceremonies including sprint planning, reviews and retrospectives.
- Support decision-making and help remove blockers impacting delivery.
- Clarify requirements and success criteria throughout the delivery lifecycle.
Requirements & Product Definition
- Collaborate with stakeholders and Business Analysts to ensure requirements are understood.
- Provide business context and prioritisation guidance for delivery teams.
- Support the refinement of user stories and acceptance criteria.
- Contribute to requirement definition where appropriate.
- Participate in discovery activities and help translate opportunities into prioritised backlog items.
- Stakeholder Engagement
- Act as a key point of contact between stakeholders and delivery teams.
- Communicate priorities, progress and changes clearly.
- Gather stakeholder feedback and incorporate it into backlog planning.
- Balance competing priorities and support effective decision-making.
- Ensure transparency around priorities and delivery decisions.
- Escalate strategic conflicts or risks where required.
- Product Value & Continuous Improvement
- Support the tracking of outputs, outcomes and product performance.
- Gather user and stakeholder feedback to inform future improvements.
- Contribute to continuous improvement across delivery processes and ways of working.
- Promote a focus on delivering value rather than simply delivering outputs.
What are we looking for?
- Experience working as a Product Owner, Business Analyst or similar delivery-focused role.
- Experience working within Agile environments.
- Strong organisational and prioritisation skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Strong stakeholder management and relationship-building skills.
- Ability to balance customer needs, business goals and delivery constraints.
- Comfortable working with ambiguity and evolving requirements.
- Collaborative approach with a focus on transparency and teamwork.
- Ability to support delivery in Agile, Scrum, Kanban or hybrid environments.
Experience & Qualifications
- Experience managing backlogs and supporting delivery teams.
- Experience gathering, refining and prioritising requirements.
- Experience working across multiple teams or workstreams desirable.
- Familiarity with Agile delivery tools such as Jira or similar platforms.
- Understanding of backlog management and prioritisation techniques.
Desirable Qualifications
- Product Owner certification such as PSPO, CSPO or equivalent.
- Practical stuff
Where is the role based?
Primary location is our HQ in Pocklington (YO42).
What about hybrid/remote working?
Hybrid working is supported, with flexibility depending on business requirements.
How many interviews?
Following a screen with the Recruitment Team, you can expect a two-stage interview process — one online and one in-person.
- Important
- BPSS Check
As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check.
While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion.
Have you made it this far?
If you're still reading, we think there's a strong chance you might be our kind of person.
Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement.
Even if you don't tick every box above, we encourage you to introduce yourself.
We believe a diversity of perspectives and experiences makes a team stronger, and the stronger our team, the more successful we will be.
Product Owner in York employer: Phoenix Software
Phoenix Software Limited is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth, you will have access to comprehensive training and mentoring opportunities that enhance your consultancy skills while working on impactful projects for public sector clients across the UK. Our supportive culture fosters teamwork and high client satisfaction, making it a rewarding place to advance your career in cloud and hybrid infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner in York
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Phoenix Software!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Phoenix Software would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Phoenix Software through your school's career services!
We think you need these skills to ace Product Owner in York
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner position at Phoenix Software. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Phoenix Software
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
