At a Glance
- Tasks: Welcome visitors and manage the reception area with a friendly vibe.
- Company: Join Phoenix, a leading UK IT solutions provider making a real impact.
- Benefits: Enjoy flexible working, mental health support, and career development opportunities.
- Other info: Work in a supportive culture focused on trust, belonging, and inclusion.
- Why this job: Be part of a team that supports vital public sector services across the UK.
- Qualifications: Previous receptionist experience and excellent communication skills are essential.
The predicted salary is between 20000 - 25000 € per year.
Overview of the role
Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector – helping them modernise with confidence across cloud, data and AI, cyber security, and managed services.
Due to continued growth, we are hiring a new part‑time Receptionist to work in a multi‑faceted role encompassing reception and administration.
What will you be doing?
- Greet and welcome visitors, clients, and staff in a professional and friendly manner.
- Manage the reception area to ensure it is clean, tidy, and presentable at all times.
- Answer, screen, and direct incoming calls promptly and efficiently.
- Handle incoming and outgoing post, packages, and courier services.
- Maintain visitor logs and issue security passes as required.
- Process new employees on their first day.
- Assist with general administrative tasks for a variety of business functions.
What are we looking for?
The right person for this role will have experience in a receptionist role.
Receptionist employer: Phoenix Software
Phoenix is an exceptional employer, recognised as a Great Place to Work, where a culture of trust and belonging thrives. With a strong commitment to employee development through structured learning pathways and industry certifications, alongside a focus on wellbeing and inclusion, working as a Receptionist here means being part of a team that directly impacts vital public sector services across the UK. Join us to contribute to meaningful work while enjoying a supportive environment that values your growth and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Phoenix and its values, especially how they support the public sector. This will help you connect during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your greeting! As a receptionist, you'll be the face of the company. Work on a warm and professional introduction that reflects the friendly vibe Phoenix is known for. Role-play with a friend to get comfortable and confident.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Phoenix and any tips they might have for landing the role. Plus, it shows you're proactive and keen to learn more about the company culture.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Keep an eye on the job listings and apply as soon as you see a fit!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact for visitors, so show us how approachable you can be.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Phoenix. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Phoenix and what we stand for before you hit send.
How to prepare for a job interview at Phoenix Software
✨Know the Company Inside Out
Before your interview, take some time to research Phoenix and its role in the public sector. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Greeting
As a receptionist, first impressions are crucial. Practice a warm and professional greeting that you can use when welcoming visitors. This will help you feel more confident and ensure you make a positive impact right from the start.
✨Prepare for Common Questions
Think about the typical questions you might be asked, such as how you handle difficult callers or manage multiple tasks. Prepare specific examples from your past experience that demonstrate your skills and ability to thrive in a busy reception environment.
✨Showcase Your Organisational Skills
Since the role involves managing various administrative tasks, be ready to discuss how you stay organised. You could mention tools or methods you use to keep track of appointments, calls, and visitor logs, highlighting your ability to maintain a tidy and efficient reception area.
