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- Tasks: Welcome visitors and manage the reception area while assisting with admin tasks.
- Company: Phoenix drives digital transformation for UK organisations with innovative IT solutions.
- Benefits: Enjoy a supportive culture, skill development, and flexible part-time hours.
- Why this job: Join a dynamic team where your contributions matter and diversity is celebrated.
- Qualifications: Experience as a receptionist, excellent communication skills, and proficiency in Microsoft Office.
- Other info: Part-time role at HQ in Pocklington, with potential for extra hours.
Overview of the role
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.
We are now very excited to grow that team further by hiring a new part-time Receptionist to work in a multi-faceted role encompassing reception and administration.
What will you be doing?
- Greet and welcome visitors, clients, and staff in a professional and friendly manner.
- Manage the reception area to ensure it is clean, tidy, and presentable at all times.
- Answer, screen, and direct incoming calls promptly and efficiently.
- Handle incoming and outgoing post, packages, and courier services.
- Maintain visitor logs and issue security passes as required.
- Process new employees on their first day
- Assist with general administrative tasks for a variety of business functions
Why you should apply?
At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.
We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.
What are we looking for?
The right person for this role will have experience in a receptionist role.
Key Skills & Experience:
- Excellent communicator – articulate and succinct.
- Experience of Microsoft Office – Excel/Outlook/Word.
- Excellent interpersonal skills.
- Highly organised and able to plan and manage your own workload, meet deadlines.
- Determined, enthusiastic and proactive with a ‘can do’ attitude.
Practical stuff
Where is the role based? This role is based at our HQ in Pocklington (YO42)
What are the hours? This is a part-time role encompassing 2 days per week (Monday & Friday preferred). However you will be expected to work more hours to cover holidays and sickness when needed.
What is the pay? Salary on offer for this role is £10,140 pro-rata(£13 per hour)
What are the benefits? You can read about the benefits on offer here 😊
Important BPSS Check
As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check
Have you made it this far?
If you’re still reading, we think there’s a strong chance you might be our kind of person.
Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.
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Receptionist employer: Phoenix Software
Contact Detail:
Phoenix Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values at Phoenix. Understanding their commitment to innovation and teamwork will help you align your responses during any interviews, showcasing that you're a great fit for their environment.
✨Tip Number 2
Practice your communication skills, as being an excellent communicator is key for this role. Consider role-playing scenarios where you greet visitors or handle phone calls to build your confidence and ensure you come across as articulate and friendly.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, Outlook, and Word. Being proficient in these applications will not only help you perform well in the role but also demonstrate your readiness to take on administrative tasks effectively.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed workloads or met deadlines in previous roles. This will highlight your ability to handle the multi-faceted nature of the receptionist position at Phoenix.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist roles. Emphasise your communication skills, organisational abilities, and familiarity with Microsoft Office, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Phoenix. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description, such as managing reception areas or handling calls.
Highlight Interpersonal Skills: In both your CV and cover letter, emphasise your excellent interpersonal skills. Provide examples of how you've successfully interacted with clients and colleagues in past roles, demonstrating your friendly and professional manner.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Phoenix Software
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. Practice common interview questions with a friend to enhance your confidence in expressing yourself.
✨Demonstrate Organisational Abilities
Highlight your organisational skills by discussing how you manage your time and workload. You might want to prepare examples of how you've successfully handled multiple tasks or prioritised responsibilities in previous roles.
✨Familiarise Yourself with Microsoft Office
Since experience with Microsoft Office is essential for this role, brush up on your skills, especially in Excel, Outlook, and Word. Be ready to discuss how you've used these tools in past positions to improve efficiency or manage tasks.
✨Emphasise Your Positive Attitude
Phoenix values a proactive and enthusiastic approach. During the interview, convey your 'can do' attitude by sharing instances where you went above and beyond in your previous roles, showcasing your determination and enthusiasm.
