Phoenix Software is seeking a Customer Experience Manager based at our HQ in Pocklington, with two days per week in the office. You will lead a team of Customer Success Managers and Service Delivery Managers, ensuring services meet contractual commitments while driving continual service improvements for UK public sector clients.
The role requires strong leadership, stakeholder management, and a deep understanding of MSP/IT services.
#J-18808-LjbffrHead of Customer Experience & Service Delivery in Pocklington employer: Phoenix Software
At Phoenix, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Remote Power Platform Specialist, you will benefit from flexible working arrangements, continuous professional development opportunities, and a supportive team environment that encourages growth and creativity. Join us in our mission to empower UK organisations and enjoy the unique advantage of contributing to meaningful digital transformations while working from anywhere in the UK.
