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For Companies At a Glance
- Tasks: Lead operational excellence and drive strategic initiatives for business growth.
- Company: Join a forward-thinking company empowering UK organisations through digital transformation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by enhancing efficiency and scalability in a collaborative setting.
- Qualifications: Experience in business operations and strong project management skills required.
- Other info: Opportunity to influence cross-functional teams and drive change in a fast-paced environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and grow through cloud, data, AI, security and collaboration solutions. We are seeking a Business Operations Manager to drive operational excellence across the business. Acting as a key link between the Director of Business Operations and the wider organisation, you'll take ownership of operational practices, lead the Business Operations Team, and deliver strategic initiatives that enhance efficiency, scalability, and overall business performance. This role requires a proactive, confident leader who can work independently, influence effectively, and ensure that systems and processes evolve in line with company strategy.
What will you be doing?
- Operational leadership & strategic delivery: You'll support the Director of Business Operations in translating strategy into actionable initiatives and ensuring the smooth running of the Business Operations department.
- Processes & internal systems: You'll oversee internal systems and business processes, ensuring they are efficient, scalable, and aligned with quality and governance requirements. You'll also lead cross‑departmental projects from initiation through to successful adoption.
- Performance, governance & risk: You'll monitor operational performance, identify risks and improvement opportunities, and embed strong governance, compliance, and information‑security practices across processes.
- Adoption & change management: You'll drive adoption of internal applications, support change management activity, and ensure effective communication across teams.
- Cross‑functional collaboration: You'll work closely with department heads to understand needs, improve workflows, and resolve operational challenges, acting as a key escalation point.
- Facilities operations: You'll provide strategic direction to the facilities team, supporting building operations, sustainability initiatives, supplier management, and operational cost efficiencies.
What we're looking for
- Experience in business operations, project management, or operational leadership
- Ability to translate strategic objectives into practical, deliverable actions
- Strong organisational skills with the ability to manage multiple projects
- Excellent communication and interpersonal capability, engaging at all levels
- Confidence working independently and influencing cross‑functional teams
- Analytical mindset with the ability to identify trends and recommend improvements
- High attention to detail while maintaining wider business perspective
- Resilient, proactive, and able to perform under pressure
- Advanced Microsoft Office skills (Word, Excel, PowerPoint)
Key skills
- Strong operational and process improvement capability
- Experience leading or coordinating cross‑functional projects
- Clear communication and stakeholder‑management skills
- Analytical and data‑driven decision‑making
- Ability to drive adoption of systems and change initiatives
- Proactive, organised, and detail‑focused approach
- Ability to guide, support, and influence others
- Commitment to continuous improvement and operational excellence
Business Operations Manager in Pocklington employer: Phoenix Software
Contact Detail:
Phoenix Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Pocklington
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Business Operations Manager. Highlight your experience in operational leadership and process improvement.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Business Operations Manager in Pocklington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Operations Manager. Highlight your experience in operational leadership and project management, and don’t forget to sprinkle in some examples of how you've driven efficiency and scalability in past roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've translated strategic objectives into actionable initiatives and how you’ve successfully led cross-functional projects.
Show Off Your Communication Skills: Since this role involves engaging with various teams, make sure your application reflects your excellent communication skills. Whether it's through your CV, cover letter, or any additional documents, clarity and professionalism are key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Phoenix Software
✨Know the Company Inside Out
Before your interview, make sure you research Phoenix thoroughly. Understand their mission, values, and the specific solutions they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Given the operational leadership focus of the role, be ready to discuss past experiences where you've successfully led projects or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical mindset and problem-solving skills.
✨Showcase Your Communication Skills
As a Business Operations Manager, you'll need to engage with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing a few examples that demonstrate your ability to influence cross-functional teams and manage stakeholder relationships effectively.
✨Demonstrate Your Proactive Approach
During the interview, emphasise your proactive nature and how it has led to successful outcomes in previous roles. Discuss how you identify risks and improvement opportunities, and be prepared to share ideas on how you would drive adoption of internal applications and support change management at Phoenix.
