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- Tasks: Provide technical support and assist with documentation for Azure Cloud services.
- Company: A leading UK IT solutions provider with a focus on innovation.
- Benefits: Starting salary of £15,600, training, and career progression opportunities.
- Why this job: Kickstart your IT career with hands-on experience in a supportive environment.
- Qualifications: Strong interest in IT and customer service; no prior experience needed.
- Other info: On-site role in Pocklington with excellent growth potential.
The predicted salary is between 1300 - 1800 £ per month.
A UK-based IT solutions provider is looking for a Junior Technical Support Analyst to help with technical support inquiries and documentation.
This Level 3 apprenticeship offers a starting salary of £15,600, training in Microsoft Azure Cloud Support, and the potential for career progression.
No prior experience is necessary, making it an ideal first step into the IT industry.
The role is based on-site in Pocklington, and applicants should have a strong interest in IT and customer service.
Azure Cloud Support Apprentice: Jumpstart Your IT Career in Pocklington employer: Phoenix Software
Contact Detail:
Phoenix Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Azure Cloud Support Apprentice: Jumpstart Your IT Career in Pocklington
✨Tip Number 1
Network like a pro! Reach out to people in the IT industry, especially those working with Azure. Use platforms like LinkedIn to connect and engage with professionals; you never know who might have a lead on an apprenticeship!
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and customer service. We recommend role-playing with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Show your passion for IT! During interviews, share any personal projects or experiences that demonstrate your interest in technology and problem-solving. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to go directly to the source!
We think you need these skills to ace Azure Cloud Support Apprentice: Jumpstart Your IT Career in Pocklington
Some tips for your application 🫡
Show Your Passion for IT: Let us know why you're excited about starting a career in IT! Share any personal projects or interests related to technology, even if they're just hobbies. This will help us see your enthusiasm and potential.
Tailor Your Application: Make sure to customise your application to highlight how your skills and interests align with the role. Mention specific aspects of the job description that resonate with you, so we can see you're a great fit!
Keep It Clear and Concise: When writing your application, aim for clarity. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Phoenix Software
✨Know Your Azure Basics
Before the interview, brush up on your knowledge of Microsoft Azure. Familiarise yourself with key concepts and services, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves customer support, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled difficult situations or resolved issues, even if they’re from non-IT contexts.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, team dynamics, and career progression opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Common Interview Questions
Anticipate common interview questions like 'Why do you want to work in IT?' or 'How do you handle stress?'. Practising your answers can help you articulate your thoughts clearly and reduce nerves on the day.
